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“Great Hampton - So-so location” 3 of 5 stars
Review of Hampton Inn Potomac Mills/Woodbridge

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Hampton Inn Potomac Mills/Woodbridge
2.5 of 5 Hotel   |   1240 Annapolis Way, Woodbridge, VA 22191   |  
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Ranked #4 of 14 hotels in Woodbridge
Cleveland, Ohio
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Great Hampton - So-so location”
3 of 5 stars Reviewed November 25, 2012

This is a very solid 2 1/2 Hampton Inn. Room was very clean, and while it may be basic, it had a fridge/microwave, a sofa and chair, and a classic very comfortable Hampton Inn bed. The decor in the room might be considered dated, but it was very clean and comfortable.

The staff was friendly, and breakfast was good. Internet access was decent for a hotel of this size.

Some reviewers have mentioned issues with the location of this hotel. I'll echo these - It is NOT located anywhere near Potomac Mills mall, and it shouldn't use that in its title. For those of you familiar with the area, this is a solid Woodbridge hotel, nestled between 95 and Route 1 off of exit 160. The area around Route 1 is very questionable these days, so don't plan on going anywhere close for eating/shopping. Plan on hopping on 95-South for one exit until you get to Prince William County Parkway, where you will find the rest of the hotels, shopping, and a plethora of restaurants. That being said, the hotel itself is located off the main drag on a small access road. At no point did I feel unsafe in the area. If I got a good value, I would come back, but there are other comparable 2 1/2 star - 3 star hotels on the parkway that are much better suited for travelers.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn W, General Manager at Hampton Inn Potomac Mills/Woodbridge, responded to this review, March 27, 2013
Thanks for your kind comments about your recent stay at our hotel. While we are happy to hear that we provided the necessities, I would like to apologize that our location didn't meet your needs. I hope to see you return again soon. Safe travels.

Sincerely,
Ahmad Erbinieh
General Manager, Hampton Inn Woodbridge/Potomac Mills
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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157 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 9, 2012 via mobile

While eating a delicious, healthy breakfast, we were graciously greeted by the manager, Carol isaacs-Downs. She not only remembered us from previous visits, but reinforced the feeling of being in a caring environment and offered personal assistance. The ambiance of the lobby area is warm and most inviting, and as one proceeds toward the exit, the basket of beautiful red apples against the paneled wall beckons the guest to "have one, enjoy your day and hurry back".

Bill and Virginia Edmonds
Gainesville, GA

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carole D, General Manager at Hampton Inn Potomac Mills/Woodbridge, responded to this review, November 16, 2012
Dear Mr. Edmonds. It was such a sheer pleasure to meet you and your wife here last week at the Hampton Inn-Woodbridge, VA. I thank you so much from the bottom of my heart for the wonderful comments about writing a review about our hotel. I enjoyed talking to you and I look forward to your next visit here. And as always, "We Love Having You Here' at the Hampton Inn-Woodbridge! Carole Isaac-Downs, General Manager
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1 review
5 of 5 stars Reviewed November 9, 2012 via mobile

This was our first trip with our infant daughter. The staff were extremely helpful. Nicole and Ben were there for our every need as the front desk clerks. Marisol, the breakfast room attendant, went above and beyond all imagined service. She cared for us and specifically my daughter like we were her own family. I cannot say enough how much Marisol helped me and made my stay comfortable. Because of Marisol's help and attitude I will always look to the Hampton Inn as a quality option when traveling.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carole D, General Manager at Hampton Inn Potomac Mills/Woodbridge, responded to this review, November 10, 2012
I want to thank you for choosing the Hampton Inn-Woodbridge, VA as your "choice" hotel for the first time! I am delighted that your enjoyed your stay here and sharing your experience at the same time. Please rest assured I will pass this message to Nicole, Ben and Marisol and at the same time, congratulate them for a job well done in taking care of your needs. We do hope to see you again at the Hampton Inn-Woodbridge, VA!!!! Carole Isaac-Downs, General Manager
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 7, 2012 via mobile

The personel was really nice. Courtagues and service minded. The location is nice close to Potomac mills, rooms were nice and clean. Good stay!
The breakfast was well prepared and there was a good choice. Especially the waitress Marisol was excellent.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carole D, General Manager at Hampton Inn Potomac Mills/Woodbridge, responded to this review, November 9, 2012
First of all thank you for staying at the Hampton Inn-Woodbridge, VA. I appreciate your wonderful feedback regarding our complimentary breakfast and mentioning the great service Marisol provided to you during your stay here. We take pride with our accomodation and friendly service and I am so happy you have experienced this during your stay here. Hope to see you again here at the Hampton Inn-Woodbridge Va! Carole Isaac-Downs, General Manager
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Top Contributor
450 reviews 450 reviews
52 hotel reviews
Reviews in 129 cities Reviews in 129 cities
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed November 3, 2012

Nice, standard, reliable rooms is what you can expect. Free internet, good hot breakfast in the morning included in price (or free- you could call it), free coffee and decaf in your room make this Hampton Inn consumer friendly. On top of it a very convenient location with easy on/easy off the I-95 highway. The staff is friendly and actively tries to be helpful. The swimming pool is ready to accommodate handicapped patients. Good place to stay.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carole D, General Manager at Hampton Inn Potomac Mills/Woodbridge, responded to this review, November 5, 2012
Thank you so much for staying at the Hampton Inn-Woodbridge, VA. I appreciate very much your quick review regarding your stay and sharing it at the same time. If there is anything that I could do for you in the future, please do not hesitate to let me know. Hope to see you again soon. Sincerely, Carole Isaac-Downs, General Manager
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Altoona, Pennsylvania
1 review
5 of 5 stars Reviewed October 31, 2012

The Front desk staff Rick and Nicole and all of the others that work the front desk are wonderful and very helpful, also the Breakfast by Marcia is great also. Carole alway is there and is the best GM. I have been coming to this hotel for 8 years plus and it is a wonderful place to stay.. just like home. Highly recommend this hotel

Mike H

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carole D, General Manager at Hampton Inn Potomac Mills/Woodbridge, responded to this review, November 2, 2012
Hello Mike - Once again, thank you for staying at the Hampton Inn-Woodbridge VA. I take pride with our high accomodation and friendly service at our hotel. I am so delighted that you always experience this during your stays here. Thank you as well for writing about your experience and please rest assured we will do the best we can to always exceed your expectations. And please do not forget "We Always Love Having You Here" at the Hampton Inn-Woodbridge, VA. See you soon.
Carole Isaac-Downs, General Manager
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Puerto Cayo, Ecuador
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 30, 2012

This is my first stay at this Hampton Inn. When I first got here the weather was warm, so the fact that my room did not have heat was not an issue. During the third week of my stay, hurricane Sandy was supposed to hit the DC area. The weather turned cold. I went to the front desk at about 8 pm to see about the heat situation; my room would not heat above 66. Immediately, the manager on duty came to the room to attempt to fix the problem. It worked, but only by one degree; the room now was at 67 degrees. At the mention that my room was still cold, I was put into a new room on the same floor. The night of the hurricane, the same manager ensured the guests were fed. We had pizza. Over the top CS; I plan on returning in December.

Room Tip: Do not use Room 405. The door is messed up, the screen on the window is broke and blows around in t...
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carole D, General Manager at Hampton Inn Potomac Mills/Woodbridge, responded to this review, November 1, 2012
Thank you so much for staying at the Hampton Inn-Woodbridge, VA.I do appreciate your honest opinion about your stay and spending the time to share your experience with us. I am happy that you were satisfied with your stay despite the room being cold. Please rest assured I will personally check that room again and make sure the heat is working perfectly. And once again, look forward to your visit here in December. Please feel free to let me know if there is anything else I could do for you. Sincerely, Carole Isaac-Downs, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Potomac Mills/Woodbridge

Also Known As:
Hampton Inn Woodbridge Hotel
Hampton Inn Woodbridge Hotel Woodbridge
Hampton Inn Woodbridge
Woodbridge Hampton Inn
Address: 1240 Annapolis Way, Woodbridge, VA 22191
Phone Number:
Location: United States > Virginia > Prince William County > Woodbridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Woodbridge
#6 Business Hotel in Woodbridge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Potomac Mills/Woodbridge 2.5*
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