The Front desk staff Rick and Nicole and all of the others that work the front desk are wonderful and very helpful, also the Breakfast by Marcia is great also. Carole alway is there and is the best GM. I have been coming to this hotel for 8 years plus and it is a wonderful place to stay.. just like home. Highly recommend this hotel

Mike H

This is my first stay at this Hampton Inn. When I first got here the weather was warm, so the fact that my room did not have heat was not an issue. During the third week of my stay, hurricane Sandy was supposed to hit the DC area. The weather turned cold. I went to the front desk at about 8 pm to see about the heat situation; my room would not heat above 66. Immediately, the manager on duty came to the room to attempt to fix the problem. It worked, but only by one degree; the room now was at 67 degrees. At the mention that my room was still cold, I was put into a new room on the same floor. The night of the hurricane, the same manager ensured the guests were fed. We had pizza. Over the top CS; I plan on returning in December.

I have stayed at this Hampton Inn for the past ten times this year. There is not one time when I'm traveling and don't have a chance to call or go on line to make reservations. I call directly to the hotel and I have no problem getting a room and when I need to check in. Richard Money goes above and behond of his duties when it comes to his guests. No matter what your needs are he allways accomidates you in every way. Richard is well deserving to recieve a promotion to a higher level since he goes above what duties he performs at his level. He is Management material.

I have been staying at this hotel for 8 years and their customer service is outstanding. The staff is very friendly and the hotel is very clean. I am treated like family when I come here and the GM is the best, 'Ms Carole always comes out and asks for you feedback and runs a great hotel. I would definitely recommend.