Last time I visited I wandered around for quite a while (probably 45 minutes) and was not greeted by a single employee, much less asked if I required help. The books were barely alphabetized, and the categories were jumbled. I believe I ordered something from the café once, but I do not remember it so it must not have been anything special. Plus I think they have done away with the coffee shop when they changed it to a "BAM" store.
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