I have been staying at this hotel since it opened. I can not say enough good things about the staff and the care they give me. They know my schedule and if I'm late they will call my husband to make sure I'm OK. Krista really makes me feel at home. She has a smile every Sunday evening when I check in and makes sure my bag is in my room and knows the floor I like plus makes sure the extra towels I requested are in the room. If I have any issues the staff is always there to correct them or explain the issue. Krista will be moving to the day shift and will not be checking me in every Sunday evening, but I'm confident the new evening individual will continue to take care of me because that is the way the hotel is operated under Mr. Michael Coleman. Truly it is my Home away from Home!