We have eaten here a few times and it has ways been an awesome experience. However the latest visit not a great experience. The staff were rude and less than helpful. Customer service has went downhill and fast. If you elect to eat on the upper level there is a tiny sign that tells customers to wait to be seated. The hostess is inside and that person will not come to you, you have to walk inside and up to s podium. It is confusing. I watched other customersskong there way to an outdoor table only to be told they had to go inside to see the hostess. Our server never came back to refill drinks after she tool our food order. I had to go inside to find someone to refill a drink. 25 minutes later we received out food and finally our drinks were refilled. I am so disappointed to see such a decline in service. The atmosphere needs friendly, energetic and fun servers not stuffy, rude and unhappy people. On a positive note the food is awesome and I love the views!!!!
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