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Quality Inn near Potomac Mills: Traveler Reviews

2.0 of 5
1109 Horner Rd., Woodbridge, VA 22191
Hotel amenities
Quality Inn near Potomac Mills
Ranked #13 of 14 hotels in Woodbridge
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30 reviews from our community

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Traveler rating
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    2
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    11
Date Rating
Gilbert, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Yes, it is that bad.”
1 of 5 stars Reviewed July 17, 2012

I actually stayed here in September of 2011 for 7 nights, and didn't take the time to review back then. I "got stuck" with this hotel because my boss made extremely last minute travel plans for a conference in Quantico. My boss mentioned that we might be going back again this September and I refused to go if we were staying at this Quality Inn.

My room was on the bottom floor next to the hallway A/C fan that was blowing horrible smelling (body odor) air down the hallway. I had to hold my breath to get in the room. I read the reviews before arriving and brought a can of Lysol and Febreeze. I ran out before the 4th night was up. The room and especially bathroom was very old and run down besides not being especially clean.

In my bosses room (second floor), the rain caused a large ceiling tile to fall and exposed some mold that had been growing. When he got back later that evening after housekeeping had been through they had just torn down the dangling tile. No one offered to move him to a new room.

I've read some of the "canned" responses from the hotel manager about them trying their best to provide value and service, but the truth is that the building and rooms are just too old and rundown that any amount of service or smiles can overcome. Until there is a renovation, I am avoiding this hotel at all costs. I'd rather sleep in the car and use the bathroom at the truck stop.

  • Stayed September 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Justin S about Quality Inn near Potomac Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myrtle Beach, South Carolina
Top Contributor
65 reviews 65 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“Another pet friendly hotel”
2 of 5 stars Reviewed February 22, 2012

My second hotel I had to use because I was traveling with a pet. I hope I never have to use a pet friendly hotel again.
Certainly nothing special about this hotel. The room wasn't cleaned properly. I found trash on the floor. The heater was unplugged from the wall. When I went to plug it in, I found the plug to be burned. I plugged the heater in and found it was broken. The heater was not adjustable. I'm assuming that was one reason it was unplugged.
The carpet was gross and the bathroom was not cleaned well.
I will say that the woman at the front desk when we checked in was extremely friendly.

Room Tip: Choose another hotel!
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  • Stayed February 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask KJE134 about Quality Inn near Potomac Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Kissimmee, Florida
1 review
1 helpful vote 1 helpful vote
“don't believe the pictures,just don't stop!!!!”
1 of 5 stars Reviewed October 28, 2011

I have stayed at several hotels within choice hotels chain and this is the worst hotel ever...choice hotel should really thank about removing them from their website.carpet stained and mold all in the bathroom.

  • Stayed October 2011, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Danielle G about Quality Inn near Potomac Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Orion, Michigan
1 review
2 helpful votes 2 helpful votes
“Worst hotel I've ever been to!!”
1 of 5 stars Reviewed June 26, 2011

I walk into my room and there was a rotting bone next to the right side of the bed. (I'm hoping it was a chicken bone). I switched rooms and the next room was just as bad. I almost died of an allergy attack when I turned on the air conditioner. It was moldy, dusty, and looked like it had not been cleaned for years!! The musty smell almost made me vomit. I instantly walked to the reception desk and asked for a refund! The receptionist said I could not get a refund tonight and I had to call the manager in the morning. I would give this hotel zero stars if I could!!

Room Tip: go somewhere else!!
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  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask coolaak2 about Quality Inn near Potomac Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeHampton, Owner at Quality Inn near Potomac Mills, responded to this review
June 28, 2011
I'm concerned about the housekeeping and services issues you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention.

We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy.

Please accept my sincere apology.

I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.

Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken.

Again, I want to thank you for taking the time to share your concerns with us.

We look forward to serving your future lodging needs.

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ogden, Utah
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Deplorable”
1 of 5 stars Reviewed June 4, 2011 via mobile

New management destroyed this place. We hace been there many times as truck drivers. Rooms smelled of urine. Teerible customer service from female manager

  • Stayed May 2011
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask sinbelian2 about Quality Inn near Potomac Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn near Potomac Mills

Also Known As:
Quality Inn Near Potomac Mills Hotel Woodbridge
Quality Inn Near Potomac Mills Hotel
Quality Inn Woodbridge
Woodbridge Quality Inn
Address: 1109 Horner Rd., Woodbridge, VA 22191
Region: United States > Virginia > Prince William County > Woodbridge
Amenities:
Business Center Free Breakfast Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 14 hotels in Woodbridge
Price Range: $
Hotel Class:2 star (2*)
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