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“WE WERE TREATED WELL with FEW choices in our price range” 4 of 5 stars
Review of Sleep Inn, Potomac Mills

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Sleep Inn, Potomac Mills
2.0 of 5 Hotel   |   14080 Shoppers Best Way, Woodbridge, VA 22192   |  
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Ranked #6 of 14 hotels in Woodbridge
central Virginia
Top Contributor
89 reviews 89 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
33 helpful votes 33 helpful votes
“WE WERE TREATED WELL with FEW choices in our price range”
4 of 5 stars Reviewed September 2, 2012

Booked to attend a nearby WEDDING on short notice; this is a BUSY part of the world. Sleep Inn had 2 rooms left, both "HANDICAPPED", and we needed one. Water came out of the hadiapped shower, an architectural problem, but we dealt with it. Normal showers would not have had this issue. The place was very clean, and the staff was helpful. Slept well, ONLY bad thing was the location - - in Northern Virginia. Well that IS where the wedding was.

Room Tip: AVOID the "HANDICAPPED" rooms unless you need them
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  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnPotomacMills, Owner at Sleep Inn, Potomac Mills, responded to this review, September 5, 2012
Thanks for your recent stay and your review. The Northern VA / DC area is one of the busiest, most visited regions in the country and that can lead to some fairly booked weeks and weekends and it looks like you visited us during one of those. As a small business, we want to be able to accomodate guests from all areas and all walks of life. We have a strong commitment to provide a stay at equal caliber for our guests with special needs. We have converted multiple rooms on the first floor to be ADA-compliant. When the hotel is as busy as it was during your visit, from time to time, we give incoming guests the option to stay in one of these rooms.

Ultimately, the most important thing is the quality of your stay. We are glad to hear that you felt the process was clean and our staff was helpful. The team will be glad to hear that and we hope to have you visit us again soon!
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62 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Hickory, North Carolina
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 20, 2012

I stayed here for three nights while visiting the D.C. area. The staff were very nice and made the check- in and check-out process painless. The room was very clean and spacious. I was surprised how large the bathroom was. I wasn't in the room very often, but when I was I enjoyed it. Every afternoon I returned to the room it was nice and clean for me. The bed was very comfortable and I had no trouble sleeping at all. If you are visiting the Washington D.C. area you should definitely stay here. It's close enough to get to D.C. in a good time, and yet far enough away that you aren't smothered by that traffic. I would stay again.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnPotomacMills, Owner at Sleep Inn, Potomac Mills, responded to this review, August 23, 2012
Thank you for your stay and your review of our Sleep Inn after your 3 nights with us! We've worked hard to redo the lobby area and overall check-in process to make is as quick, efficient, yet informative as possible and we're glad you noticed. Our housekeeping staff takes pride in the meticulous process of refreshing the rooms so that each guest has a best-in-class experience as you did when you stayed with us and they will be very pleased to hear your feedback. The bathroom and bed was part of our major renovation and we spared no expense with a high level of commitment to product quality - we wanted you to feel liek you were "right at home with us." We hope that other guests take your advice when they choose to visit our nation's capital. Our proximity to DC allows us to be competitive with price but not sacrifice quality while also offering a fair amount of amenities locally like the Potomac Mills Outlet Mall. .

Thanks again for your business and your review. Please come back and see us again when your travels bring you back to the DC area!
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Reston, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2012

I would like to mention that this is the best hotel I have ever stayed in the US. I receive excellent service any time I stay in this hotel. My recent stay permitted me to say a BIG THANK YOU to the hotel manager, everyone at front desk and all the service personnel. I am always welcome, treated with respect and cheerfulness. The hotel is very clean especially the rooms are more conducive and refreshing for one to have a pleasant stay. The morning continental breakfast is superb and very neat area to sit and enjoy the food. I am so excited and highly impressed that I will always recommend this hotel to friends and family and I will stay in it anytime I am around. To the management, please keep up the excellent work and the outstanding performance. Excellent Job!!!!

Room Tip: All the rooms are very clean and conducive for a stay no matter the size and location.
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  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Sleep Inn, Potomac Mills, responded to this review, July 10, 2012
First and foremost - Thank YOU. Thank you for visiting us multiple times and thank you for spending your valuable time writing an honest review about your stay with us. While your comment about our Sleep Inn being the "best hotel you have ever stayed in the US" gives us a great sense of satisfaction, it also fosters a sense of responsibility to show others the same level of service, quality, and cleanliness if and when they visit our property. We shared this review with all of our team members and it served as a helpful reminder of how far a genuine kind-hearted approach to our guests can go. We know we aren't a "luxury chain hotel," but amongst our competition, we truly believe that we offer superior value and a "luxurious stay" by including those add-ons like breakfast, internet, and fitness facilities FREE with every guest stay.

We understand that you especially enjoyed our newly renovated and refreshed rooms and FREE breaksfast with newly added items like sausage and eggs. We are glad you appreciate these improvements we have made and again cannot thank you enough for the ultimate compliment you have offered us - a recommendation to your friends and family.

At the end of the day, the importance of "guest experience" is second to none for our entire management and service team. We look forward to hosting you again in the very near future. We trust that your honest opinion will also give other potential guests real insight into how we run things and will encourage them to come and spend thier next stay in this area with us.
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NH
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 25, 2012

As Choice Hotel members, we booked this establishment based on the good reviews at Trip Advisor. We were not disappointed! Arriving after a horrible 8 hour driving day of rain, fog, and construction, the hotel was easy to find, check-in processed easily, and the room requested in a quiet area was available. The room and bedding was immaculate (1st thing I check), bed and pillows very comfortable, the staff friendly and helpful when inquiries were made, and the free breakfast offered good choices in a comfy and attractive setting. Though this was a one night stay on a trip South, we'd not hesitate to return and highly recommend this hotel for travelers staying any length of time. We appreciate the hotel's attention to detail!

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnPotomacMills, Owner at Sleep Inn, Potomac Mills, responded to this review, May 29, 2012
This was such a refreshing review and a pleasure to read. As small business owners, we have worked tirelessly to set a new standard for a high quality product with our Sleep Inn. We are glad to hear that you are a Choice Privileges member who read our reviews on TripAdvisor and then actually agreed with the feedback enough to make your own positive comment yourself.

We are so happy that we helped brighten an otherwise rainy day with your efficient check-in process, amenities quality, and the friendliness of our staff. Thanks again for your stay with us and your review of our hotel. We know everyone is busy, so its a great pleasure to see someone take the time you did to review us. We hope to see you again and trust that others will read your honest comments and give our hotel a look for themselves!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 22, 2012

We stayed in this hotel to visit DC the same day. Early check-in was not a problem at all. Very clean and everything looks quite new and fresh. No safe in the room but behind the front desk with double-keys. the front desk manager gave us some usefull advice about visiting DC which was very much appreciated. Nothing much to see or do in the surroundings but good value for money after all. Comp breakfast was simple but ok.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnPotomacMills, Owner at Sleep Inn, Potomac Mills, responded to this review, May 29, 2012
We thank you for your recent stay and review of our hotel. You were able to do what many other travelers have done - take advantage of our convenient location just outside of Washington, DC that allows you to save on those over-priced in-city rooms. We understand that you were not able to take advantage of surrounding attractions like the Potomac Mills Outlet Mall, but we are glad you used our hotel to visit our nation's capital. We continue to make progress to our complimentary breakfast every day, including the recent implementation of a line of hot breakfast items. Included in every room night stay at our hotel, we feel like its a nice treat before your get started with your day. Thanks again for your review and your stay - we hope to have you visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Altoona, Pennsylvania
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 1, 2012

We only stayed one night but it was a very nice stay at a good price. All of the staff was very nice. I am always impressed with a hotel were the housekeeping talks to the guest like they do here. In most hotels that I have visited the housekeeping ignores the guest and they don't want to be bothered. The hotel and the rooms were very clean, you can tell that they take pride in it. The breakfast was nice, they had waffles, hot sausage, cereal, bagels, danishes, yogurt, fruit,
juice, coffee, and milk. I am sure there was more I am forgetting. They seem to be limited on space and getting breakfast can be tough to get at the wrong time. But this is true in most hotels I have stayed at. I have just learned to go down earlier and beat the rush. The rooms are inviting and nicely set up but they are small for a family of five like mine. But it is a plus that they allow five in a room with a roll out bed rental. These days a lot of hotels try and make you get a second room with five people no matter the ages, so this is a big selling point for us since we have a three year old and a special needs child. So yes, we would stay here again and recommend it.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnPotomacMills, Owner at Sleep Inn, Potomac Mills, responded to this review, May 29, 2012
Thanks for your positive feedback. We wanted to thank you for taking the time to write such a clear and thorough review for our hotel. Our staff - everyone from the housekeeping to the the front desk takes a lot of pride in the work we have done to raise the bar and we are so happy to hear that you felt that way, even after one night with us.

You noticed our new hot breakfast which has been a guest favorite since we added it a few months ago. While we are tight on space in that breakfast area, even post renovation, we have been able to accommodate flexibility to allow for guests to use tables in the rooms that used to be cluttered with a large TV but are now open because of our new wall-mounted hi-definition big screen TVs. We are happy to hear you took advantage of our roll-out bed with your family of 5 - we are happy to accommodate families and groups of all sizes when we have availability to do so.

Again, thanks so much for being genuine and we're so very happy that you enjoyed your time. We hope to welcome you our hotel again soon!
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Staunton, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 30, 2012

Every body was very help, when we needed it The room was very clean and nice. The breafeast that was in the moring was excellent. The people at the desk was friendly and professional.
My husband and I was their for a week and it was great. The sevice was outstanding. I would come back and stay again.







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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnPotomacMills, Owner at Sleep Inn, Potomac Mills, responded to this review, May 29, 2012
Thanks for your positive feedback. The ultimate compliment is spending a week with us at our property. We have worked hard to raise the bar on the quality of the product we present to our customers from a new hot breakfast, to newly renovated rooms, and a high service standard for our staff members. We are glad to hear that you and your husband spent the week with us and enjoyed your time. We know time is valuable and we sincerely thank you for taking the time out to review us. We're glad you enjoyed your time and we hope to have you visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn, Potomac Mills

Address: 14080 Shoppers Best Way, Woodbridge, VA 22192
Phone Number:
Location: United States > Virginia > Prince William County > Woodbridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#2 Family Hotel in Woodbridge
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sleep Inn, Potomac Mills 2*
Official Description (provided by the hotel):
The Sleep Inn® hotel is ideally located within one mile from the Potomac Mills shopping mall and Strayer University. This Woodbridge hotel offers easy access to popular attractions like the Quantico National Cemetery, Gunston Hall Plantation and George Mason University. The Ronald Reagan Washington National Airport is 22 miles away. The Woodbridge area offers activities to suit all visitors. History buffs will appreciate George Washington's Mount Vernon Estate & Gardens. Limited tours are available at nearby Marine Corps Base Quantico. For nature lovers, Prince William Forest Park offers hiking trails, bicycle trails and wildlife viewing opportunities. Shoppers will enjoy a unique shopping experience in the quaint village of Occoquan. Visitors will have an easy time deciding on what to eat for lunch, dinner or a snack in between with over 30 major restaurants within two miles of the hotel. Guests of this Woodbridge hotel will enjoy many amenities and features, including a free continental breakfast, free coffee and a free weekday newspaper in the morning. The hotel also offers free local calls. Work off the day's stress in the fitness center. Business travelers will appreciate modern conveniences like wireless high-speed Internet access, voice mail and access to fax and copy services. All spacious guest rooms come equipped with microwaves, refrigerators, coffee makers, irons, ironing boards, hair dryers and cable television with free HBO. Select rooms feature additional amenities, like whirlpool bathtubs. Laundry facilities are located on the property for guest convenience. Whether traveling to the Woodbridge area for business or pleasure, enjoy friendly service at the Sleep Inn hotel. Our staff looks forward to your visit. ... more   less 
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Also Known As:
Sleep Inn Woodbridge
Woodbridge Sleep Inn

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