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“Nice Stay” 4 of 5 stars
Review of Best Western Potomac Mills

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Best Western Potomac Mills
2.5 of 5 Motel   |   14619 Potomac Mills Road, Woodbridge, VA 22192   |  
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Ranked #5 of 16 Hotels in Woodbridge
Baton Rouge, Louisiana
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Nice Stay”
4 of 5 stars Reviewed August 1, 2014

Very satisfied. The staff was friendly and helpful, the property and the room was up to date and very clean. Located right off the interstate and close to many restaurants and shopping outlets. Free wifi. The complimentary breakfast was a cut above, with many more choices that are typical for one of those.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, August 2, 2014
Dear Robbie H,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I am thrilled to hear our team was able to deliver on your expectation.
At your service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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248 reviews from our community

Traveler rating
    127
    61
    31
    12
    17
See reviews for
107
47
11
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • French first
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English first
Bellefonte, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 24, 2014

Extremely Satisfied, will definitely say there again! I got in late that night and the staff was there to greet us after a long drive. The room was very clean and neat. I was able to access the In-room internet to check out Arlington National Cemetery, the speed was great. The bed was just right; I had a very good night’s sleep, then a long hot shower in the morning, with in-room coffee. We had a very good hot breakfast the restaurant, and off the Arlington.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, August 2, 2014
Dear Shawn S,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate the opportunity to have had you as our guest and thank you for the vote of confidence.
At Service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worthing, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 23, 2014

Stayed on the 9th July two night. Great welcome by staff. However Bed not made up on settee and still had used bedding on it. Then had to make own bed. Swimming pool not open till 1pm no drink or food by pool and nowhere else outside to eat or drink (Come on guys get real. Nice to sit with a bottle of wine by a pool) .Pool chairs and table etc in bad repair. Asked to check out at 3pm (for late flight)as I am a Platinum rewards member but told it had to be 1pm or they would charge me for half a day. Friendly staff bogged down by petty rules.Good restaurants nearby and shopping fantastic . WIFI Kept going down.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, August 2, 2014
Dear Mark J,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I appreciate your feedback as we strive to lead the industry in customer care.
At your service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Easley, South Carolina
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 22, 2014

The trip to stay here was not for pleasure (memorial service), but staying at this hotel was. From the front desk staff to the breakfast, everything was top notch. If you want a nice, comfy, big room and be near great restaurants and also some shopping...this is it.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, August 2, 2014
Dear kht4umc,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Let me first offer you our condolences. We look forward to seeing you in a future visit under different circumstances. Once again thank you and we are sorry for your lost.
At your service!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crystal Lake, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 22, 2014

Checked in late only with two minor problems. The room freshener in our room was so strong we had to change rooms. The second room was better but still could smell it. Also the dispenser for the body wash was clogged and it was taken care of. All in all this hotel was good. Just is older. The breakfast was quite extensive. I am a coffee drinker, and they had many things to choose from. Espresso Cappacinos and of course regular. Quite impressed

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, August 2, 2014
Dear Fran P,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your feedback as we strive to lead the industry in customer care.

At your service!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conway, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

Great location south of Washington D.C., half-way between New York. and South Carolina, our home. Comfortable rooms, outdoor pool and gym, reasonably-priced for area and amenities, a full breakfast buffet with hot and cold selections. We try to make it there whenever we travel the I-95 corridor.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, August 2, 2014
Dear David W,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Your patronage is very much appreciated.
At your service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 19, 2014

we had lots of fun and found our room very comfortable my daughter, granddaughter and I love to travel and love to shop would definitely stay here again when we come to Northern Virginia looking forward to our next visit in the fall

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, August 2, 2014
Dear normank208,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We are equally awaiting your return with anticipation!
At your service!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Potomac Mills

Address: 14619 Potomac Mills Road, Woodbridge, VA 22192
Phone Number:
Location: United States > Virginia > Prince William County > Woodbridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Woodbridge
#3 Business Hotel in Woodbridge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Potomac Mills 2.5*
Number of rooms: 172
Official Description (provided by the hotel):
We have been trying to update our exterior shot. Here is the picture again. How long will take to see the new shot? ... more   less 
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Also Known As:
Best Western Potomac Mills Hotel Woodbridge
Best Western Woodbridge
Best Western Hotel Woodbridge
Woodbridge Best Western

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