Stayed on the 9th July two night. Great welcome by staff. However Bed not made up on settee and still had used bedding on it. Then had to make own bed. Swimming pool not open till 1pm no drink or food by pool and nowhere else outside to eat or drink (Come on guys get real. Nice to sit with a bottle of wine by a pool) .Pool chairs and table etc in bad repair. Asked to check out at 3pm (for late flight)as I am a Platinum rewards member but told it had to be 1pm or they would charge me for half a day. Friendly staff bogged down by petty rules.Good restaurants nearby and shopping fantastic . WIFI Kept going down.