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“Great location, great price, beautiful room” 5 of 5 stars
Review of Best Western Potomac Mills

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Best Western Potomac Mills
2.5 of 5 Motel   |   14619 Potomac Mills Road, Woodbridge, VA 22192   |  
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Ranked #5 of 14 Hotels in Woodbridge
Easley, South Carolina
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
“Great location, great price, beautiful room”
5 of 5 stars Reviewed July 22, 2014

The trip to stay here was not for pleasure (memorial service), but staying at this hotel was. From the front desk staff to the breakfast, everything was top notch. If you want a nice, comfy, big room and be near great restaurants and also some shopping...this is it.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, August 2, 2014
Dear kht4umc,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Let me first offer you our condolences. We look forward to seeing you in a future visit under different circumstances. Once again thank you and we are sorry for your lost.
At your service!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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240 reviews from our community

Traveler rating
    126
    56
    29
    12
    17
See reviews for
103
47
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32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Crystal Lake, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 22, 2014

Checked in late only with two minor problems. The room freshener in our room was so strong we had to change rooms. The second room was better but still could smell it. Also the dispenser for the body wash was clogged and it was taken care of. All in all this hotel was good. Just is older. The breakfast was quite extensive. I am a coffee drinker, and they had many things to choose from. Espresso Cappacinos and of course regular. Quite impressed

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, August 2, 2014
Dear Fran P,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your feedback as we strive to lead the industry in customer care.

At your service!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conway, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

Great location south of Washington D.C., half-way between New York. and South Carolina, our home. Comfortable rooms, outdoor pool and gym, reasonably-priced for area and amenities, a full breakfast buffet with hot and cold selections. We try to make it there whenever we travel the I-95 corridor.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, August 2, 2014
Dear David W,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Your patronage is very much appreciated.
At your service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 19, 2014

we had lots of fun and found our room very comfortable my daughter, granddaughter and I love to travel and love to shop would definitely stay here again when we come to Northern Virginia looking forward to our next visit in the fall

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, August 2, 2014
Dear normank208,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We are equally awaiting your return with anticipation!
At your service!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

Great staff they provided local information. Hotel was very clean and comfortable. Parking area for handicap was directly in the front which was convenient. Nice selection on breakfast items. Close to shopping and the Washington DC area if someone wanted to visit without staying in the DC area. I will be returning to this area in the near future and will more likely stay at this hotel.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, August 2, 2014
Dear Harry S,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Thank you for entrusting us with your care.
At your service!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed July 13, 2014

I had an email confirmation for this hotel. The front desk agent would not check me into my room until she had received a fax about it, although I had the confirmation right there in my face. The beds were soft, the towels were threadbare and dingy and the room was gravely overpriced even for a same day reservation. I have gotten more quality for less money.

  • Stayed July 2014, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, August 2, 2014
Dear Iris C,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. There are many delivery method for online travel agencies. The majority of them deliver their reservation by way of fax. I apologize for the delay in getting the information. On another note, we are proud of the value we offer at an extremely affordable rate.
At your service!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 12, 2014 via mobile

The good - lovely, helpful girl when we checked in, she was there again the following afternoon. Breakfast was very nice with different meat and eggs on both days and lots of choice with bagels, cereals etc. The rooms were fine, nice and clean and the air conditioning worked perfectly. Bathroom shower nice and powerful. Great location, near loads of restaurants and of course the mall itself.

The bad - check in girls in the morning weren't the most helpful, almost bordered on dismissive to be honest. The swimming pool furniture has seen better days. Nearly all the sun loungers were broken, a big chunk missing out of one of the tables and all the normal chairs were rusty. There was a minivan outside with the best western logo which I presume to be a transfer van. Van had definitely seen better days and I wouldn't have been happy to travel anywhere in it! When we got there (late in the evening) the water fountain bottle was almost empty and in the morning was still empty so has to ask for it to be changed as was dying of thirst in 80 degree heat. Also when we got there we were given a suite, I slept on the sofabed and there was still bedding from the last person on it. So had to get new bedding and no one around to make the bed up.

I would stay here again because of the proximity to everything and it was good value for money, but to be honest, it needs an update, especially the pool area.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, August 2, 2014
Dear Travelmum 101
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your comments as we strive to lead the industry in customer care.
At your service!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Potomac Mills

Address: 14619 Potomac Mills Road, Woodbridge, VA 22192
Phone Number:
Location: United States > Virginia > Prince William County > Woodbridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Woodbridge
#2 Family Hotel in Woodbridge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Potomac Mills 2.5*
Number of rooms: 172
Official Description (provided by the hotel):
We have been trying to update our exterior shot. Here is the picture again. How long will take to see the new shot? ... more   less 
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Also Known As:
Best Western Potomac Mills Hotel Woodbridge
Best Western Woodbridge
Best Western Hotel Woodbridge
Woodbridge Best Western

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