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“Very Comfortable Stay” 4 of 5 stars
Review of Best Western Potomac Mills

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Best Western Potomac Mills
2.5 of 5 Motel   |   14619 Potomac Mills Road, Woodbridge, VA 22192   |  
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Ranked #7 of 16 Hotels in Woodbridge
Certificate of Excellence
WILMINGTON
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
“Very Comfortable Stay”
4 of 5 stars Reviewed August 16, 2013

Clean, comfortable room, spacious breakfast area with generous selections, very friendly staff.We enjoyed the pool area, always towels available. They even have a chair poolside for handicap access. The only negative was the layout of the bathroom. Sink is in the room, toilet and tub in separate, very small room. Anyone using the sink disturbs the others in the room.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, August 17, 2013
Dear Donna R,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I am happy to hear your experience was positive. We hope to see you again soon.

At your service!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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305 reviews from our community

Traveler rating
    161
    75
    33
    14
    22
See reviews for
128
59
15
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Saint Charles
1 review
5 of 5 stars Reviewed August 11, 2013

Great place to stay will in the DC area. We were there to visit a grave site at Arlington National Cemetery as well as being on a personal trip - the location was great for everything we wanted to do.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, August 12, 2013
Dear John L,

Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We take seriously our responsibility to care for our guests. Thank you for entrusting us with your care.

At your service!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 5, 2013

We will make sure to stop here again on another one of our road trips! Clean, friendly, guess that's why they call it the "Best" Western.....maybe they should rename it the Bestest Western! and........the breakfast is great!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, August 7, 2013
Dear vesperado,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We are committed to lead the industry in customer care. We appreciate the opportunity to put it in practice.

At your service!!
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Woodbridge, Virginia, United States
1 review
5 of 5 stars Reviewed August 1, 2013

First, my family and I reserved an extended stay hotel further from where we needed to be. By Management permission here at BW Potomac Mills, we were able to preview a suite before making reservations. On our first night, the hospitality was and has been beyond our expectations. Seriously Superb Service!!! Any issues with the suite were resolved within minutes, not hours or days. Our stay... extended stay, here will be prefferable to any other extended stay facility in the region. HIGHLY RECOMMENDED!!!!!!!!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, August 2, 2013
Dear Ryukhan46,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We are thrilled to hear our efforts to lead the industry in customer care is improving.

At your service!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 26, 2013

Hotel location is convenient to all of the metro area attractions with easy access to main highways. There are a great number of restaurants nearby as well as a large shopping mall. The outside swimming pool is nice in the summer months.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, July 29, 2013
Dear Sylvia M,

Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We thank you for entrusting us with your care.

At your service!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellefonte, Pennsylvania, United States
1 review
4 of 5 stars Reviewed July 22, 2013

My family has stayed at this property a few times while visiting family in Lake Ridge. In the past, we have had less than stellar experiences. From rude staff, to malfunctions in the room. Decided to try once more and we are so glad we did. Property has made a complete 360. I noticed a new GM has made some changes in how the staff anticipates a guests needs and responds accordingly. The rooms have been updated with new plasma TV's and neat little shampoo/body wash dispensers. The carpets could have been cleaned a little better but were tolerable. Breakfast was great and checkout was fast and easy!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, July 24, 2013
Dear rms0328,

Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Thank you for your renewed confidence in our product and service. We have been working very hard to get back on track.

At your service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Masontown, Pennsylvania, United States
1 review
5 of 5 stars Reviewed July 19, 2013

Hotel was spotless, pool was clean and lots of towels available, great breakfast selection. Hotel staff was super friendly and personable. We arrived a few hours earlier than we had anticipated they let us check in immediately. Would definitely stay again and recommend to anyone.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, July 24, 2013
Dear Tiffany J,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I am thrilled to hear your experience was positive.

At your service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Potomac Mills

Address: 14619 Potomac Mills Road, Woodbridge, VA 22192
Phone Number:
Location: United States > Virginia > Prince William County > Woodbridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Woodbridge
#4 Family Hotel in Woodbridge
#4 Romantic Hotel in Woodbridge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Potomac Mills 2.5*
Number of rooms: 172
Official Description (provided by the hotel):
We have been trying to update our exterior shot. Here is the picture again. How long will take to see the new shot? ... more   less 
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Also Known As:
Best Western Potomac Mills Hotel Woodbridge
Best Western Woodbridge
Best Western Hotel Woodbridge
Woodbridge Best Western

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