My family has stayed at this property a few times while visiting family in Lake Ridge. In the past, we have had less than stellar experiences. From rude staff, to malfunctions in the room. Decided to try once more and we are so glad we did. Property has made a complete 360. I noticed a new GM has made some changes in how the staff anticipates a guests needs and responds accordingly. The rooms have been updated with new plasma TV's and neat little shampoo/body wash dispensers. The carpets could have been cleaned a little better but were tolerable. Breakfast was great and checkout was fast and easy!