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“Great Value for the Money !” 4 of 5 stars
Review of Best Western Potomac Mills

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Best Western Potomac Mills
2.5 of 5 Motel   |   14619 Potomac Mills Road, Woodbridge, VA 22192   |  
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Ranked #6 of 14 hotels in Woodbridge
Rochester, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Great Value for the Money !”
4 of 5 stars Reviewed May 28, 2013

Darnell was very helpful at Check in. He changed our room without any questions. Very quiet for a large hotel. We were on a floor with a tour group of kids, and didn't hear a peep. The breakfast was nice touch too. Our only complaints were, the elevators are used by the staff too, which fill up quickly, so we had to wait a couple of times for an open one. And the other thing was, I didn't realize when I booked the room, that the bathroom sink and vanity are located in the room, while the shower,and the toilet are in the bathroom. The shower was Great. We were happy with our overall experience.

Room Tip: The rooms in the backside of the hotel, toward the mall, are Sunny in the morning.
See more room tips
  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, May 29, 2013
Dear Katarina2311,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We are committed to lead the industry in customer care with unsurpassed value for your dollar. In this instance I am glad we offered you a comfortable room at a reasonable price saving you more money to shop as we are located next door to all the shops at Potomac Mills Mall.
At your service!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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177 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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English first
Bogota, Colombia
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 28, 2013

We stayed at the Best Western mainly to go shopping at Potomac Mills, and for that it was perfect: about 5 minutes drive from the entrance. At the hotel we had a spacious room decently equipped, and the included breakfast buffet was surprisingly generous. The room did not seem too clean, and when we came back from shopping it was not made up. However, they quickly sent someone to do so. Staff was friendly, parking is free, so all together a positive experience.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, May 29, 2013
Dear Katarina2311,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We are committed to lead the industry in customer care with unsurpassed value for your dollar. In this instance I am glad we offered you a comfortable room at a reasonable price saving you more money to shop as we are located next door to all the shops at Potomac Mills Mall.
At your service!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PORTAGE
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 21, 2013

This hotel is very clean and up to date. The hot breakfast is always well-stocked, the rooms are large, the beds have comfortable toppers on the mattresses, and the staff is very friendly and attentive. We had a fluorescent light out above a sink, and a maintenance man was there to replace it within a few minutes. We stay here whenever we are in the Woodbridge, VA, area.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, May 23, 2013
Dear Lynn S,
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I am glad you enjoyed your stay and we thank you for entrusting us with your care. We look forward to your return visit and thank you for your business.

At your service!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Top Contributor
92 reviews 92 reviews
31 hotel reviews
Reviews in 41 cities Reviews in 41 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 6, 2013

Room and bed were great. Very quiet and neat. Staff is polite and cooperative. Probably never saw an other hotel with free breakfast having one as complete as this BW. Obviously best free breakfast in town. Poeple taking care of the food were very effective. Still has no problem to recommend this hotel.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, May 7, 2013
Dear Andre F,
Thank you for taking the time out of your busy schedule to comment on your recent experience at the Best Western Potomac Mills. I am thrilled your experience was a positive experience. I will be sure to share your comments with the team who gets up every day with a singular purpose of leading the industry in customer care.
At your service!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Champaign-Urbana, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2013

Man - they really put an emphasis on service. The front-desk staff was super polite and accommodating. Room was immaculate. The free breakfast in the morning was outstanding. No problem recommending this one.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, May 3, 2013
Dear Chris C,
Thank you for taking the time out of your busy schedule to comment on your recent experience on Best Western Potomac Mills. I am thrilled to hear our efforts to lead the industry in customer care are trending in the right direction. Thank you for entrusting us with your care.

At your service!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boynton Beach, Florida, Usa
1 review
5 of 5 stars Reviewed April 29, 2013

When I woke up I thought I was at home. I was so rested and comfortable.
Staff was very nice they went out of there way to make sure I had what I needed.
I will recommend to my coworkers when in the area to stay there.


  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, April 30, 2013
Dear AlbertB,
I am thrill to hear your recent experience at the Best Western Potomac Mills gave you the peaceful and comfortable feeling of being at home. It is very important to all team that you feel at home away from home. Thank you for entrusting us with your care!
At your service!
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 24, 2013

This is overall an excellent value, particularly for the area. DC was an easy drive, and Potomac Mills Mall is in walking distance. The lobby is large and comfortable, and the breakfast area is as well. There is a ton of complementary food available in the mornings, which was much more this type of hotel normally provides. Although there was no fridge or micro in the room when we got there, we called down to the front desk and there was someone delivering them to our door literally within 10 minutes. The gym is small but clean. The rooms are somewhat modernized and definitely comfortable for multiple nights. There were a ton of kids here when we stayed, but had no noise complaints and slept just fine. Thanks are due to the friendly and accommodating staff as well.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles S, General Manager at Best Western Potomac Mills, responded to this review, April 26, 2013
Dear IndigoChild39,
Thank you for taking the time out of your busy schedule to comment on your recent experience at the Best Western Potomac Mills. Outfitting all of our rooms with microfridges is in our future. I am glad one was provided to you quickly. We are thrill to know our efforts to lead the industry in customer care is taking hold. I will be sure to share your comments with the rest of the team who does the heavy lifting in order to make a positive impact to our guest experience. We look forward to seeing on a return visit to Woodbridge.
At your service!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Best Western Potomac Mills

Also Known As:
Best Western Potomac Mills Hotel Woodbridge
Best Western Potomac Mills Hotel
Best Western Woodbridge
Best Western Hotel Woodbridge
Woodbridge Best Western
Address: 14619 Potomac Mills Road, Woodbridge, VA 22192
Phone Number:
Location: United States > Virginia > Prince William County > Woodbridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Woodbridge
#3 Family Hotel in Woodbridge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Potomac Mills 2.5*
Official Description (provided by the hotel):
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