The day of the hurricane on 10/20/2012 I had my lights off in my home for one day. I went to the hotel the next day with the intention of staying there. But as it turned out my electricity was restored an hour after I checked in. The room was not used. I was in it for a short while. I suggested to her that she might want to charge less then the one day's price since it was only one o'clock and she had the chance to rent the room again. As I was trying to convince her, she became very belligerent with me. With a very unfriendly manner told me she was the owner and the manager if I did not pay it, she would call the police. I suggested to her that I would pay in full but she continued to be very disagreeable and threatened to call the police. I would never go to this hotel again for the most important reason that she has no public relations sense and she is rude and not at all customer friendly. Beware of this person. You can very easily get into trouble with her. Besides the hotel is not what I expected it to be. It heavly deodoraized smells disturbed me as I entered the room. Very noisy heating/cooling unit was not effective to get rid of the smell. I suggest anyone considering to stay at that hotel to think twice. The covers on the beds did not seem clean. S. Stephens

We stayed one night 10/6/12, room was very clean, service was great, very quite and peaceful stay, we stayed on the executive floor. Love the buffet breakfast. Whenever we are in that part of the state, we will stay again. My granddaughter was really impressed the the towel animal, she thought we were in a Carnival Cruise room.

When we got a room the front desk kept calling cleaning to make sure the room had been cleaned. Strange, I've never seen that happen.

Got to the room and it has a fumigation smell. Within hours we found bed bugs. We were with a group and all if their rooms were the same, we all checked out immediately.

I ask the front desk if they knew when they checked us in. "Of course not", was their reply. But no surprise on their part and they did not seemed shocked or at all apologetic. They did not apologize.

My wife and I booked one night at this Best Western due to a quick change of plans. I get the concept of value priced hotels and as a very experienced worldwide business traveller my expectations are I feel realistic.

This hotel is well beyond worn out, it is beat up and way overdue for a top to bottom renovation.
The walls are paper thin and every street noise can be heard as if the windows are open. The in wall HVAC unit literally sounded like crickets filled the cabinet (we switched from one room to another because of the sound but the second room unit had the same problem).

The bottom line is that this hotel should ONLY be booked when there is nothing else available and under NO circumstances consider this location for a vacation stay.