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“Terrible experience” 1 of 5 stars
Review of Wintergreen Resort

Wintergreen Resort
Wintergreen Resort, Route 664, Wintergreen, VA 22958
434-325-2100
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Type: Ski/ Snowboard Areas, Sports
Attraction details
Richmond, VA
Senior Contributor
29 reviews 29 reviews
4 attraction reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
“Terrible experience”
1 of 5 stars Reviewed October 19, 2013 via mobile

Went to Wintergreen for the first time Labor Day weekend. Check in was quick and the staff nice. There weren't too many young kids activities, which the website boasted, so we just walked around taking in the vistas, which are really nice. We ate dinner the first night at the Edge a casual lodge/bar atmosphere. Food was good. Our lodging was through Wintergreen in a 1 bedroom condo. It had a musty smell and needed updating. After our daughter went to sleep, our problems started. Around 9p, we found a mouse trying to eat the food we brought with us. After we called the front desk, it took the staff approximately 20 mins to come. The did not have an exterminator available (understandable), so the moved us to a 3 bedroom condo. I'm glad they did, because we were not going to stay in that condo. It was hectic moving our sleeping 4 year old, but it worked out. The new condo was nice, but also needed updating. The next day we hiked and went to the pool. The pool water was cold, despite being indoor and stating it was 84deg. I believe the water was really in the high 70s. We had dinner at the Devils Grill. It is a nice restaurant with good food. The atmosphere is dressier that their other restaurants. Unfortunately, our night ended there by the staff giving my wife's special umbrella to another person. This was strange because the manager (Kristi Stroup) took the umbrella knowing it was my wife's, but when my wife asked for it back, Ms Stroup said she thought it was the resorts and gave it to someone else. I understand it is only an umbrella, but it was "the" umbrella that our 4 year old picked out "just for mommy". Ms Stroup then took our number and said she would call the other guests to find out if they had it. The next day she said she found it and would have it mailed to us. It NEVER arrived.

Needless to say we will NEVER go back to Wintergreen. It felt like a "has been" resort. Its hay day is long gone.

Visited September 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Date | Rating
  • English first
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English first
Kingsport, Tennessee
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“weekend @ Wintergreen”
3 of 5 stars Reviewed October 11, 2013

NO elevators in Mountain Inn. Long flights of stairs up to condo. Outdated (30 or more years old) condo with stairs up to bedroom and the only bathroom on the main floor. Not good for older people. Wintergreen has beautiful views on the mountain. Devil's Grill is very nice restaurant. Black Bear Café good for breakfast. Facilities on mountain need updating.

Visited October 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, Virginia
Top Contributor
75 reviews 75 reviews
24 attraction reviews
Reviews in 19 cities Reviews in 19 cities
39 helpful votes 39 helpful votes
“Full-Season Friendly Resort”
4 of 5 stars Reviewed October 10, 2013

Whether it be skiing, tubing, hiking, biking, bird-watching, swimming, or just relaxing in your room or one of the lounges, I rate Wintergreen very highly for a great short or long-term getaway. Beautiful mountain views, helpful and friendly staff, and up to date accomodations. Situated in quaint and surprisingly hip Nelson County, you will find a good selection of nearby restaurants, micro-breweries, and vineyards too.

Visited September 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glen Allen, Virginia
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Wintergreen Resort”
5 of 5 stars Reviewed September 4, 2013

The views from atop the mountain are spectacular. Even the scenery on the approach to the resort is worth the trip. While there, be sure to visit the Black Bear Café. They have some of the best coffee anywhere. Just above the cafe is a dog park and even a bocce court not to mention you are looking out over the Shenandoah valley. We intend to return during the colder months to try our hand at skiing.

Visited August 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, Virginia, United States
Senior Contributor
37 reviews 37 reviews
11 attraction reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Fireworks were Fantastic!”
4 of 5 stars Reviewed July 8, 2013

Wintergreen is an excellent place to view fireworks on the 4th of July. Activities are planned throughout the day with live music before and after the fireworks. Take care where you park. The wait to get out can be over an hour, with property owners given first priority.

Visited July 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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