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“Great 4 season resort in the mountains” 5 of 5 stars
Review of Wintergreen Resort

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Wintergreen Resort
Route 664, PO Box 706, Wintergreen, VA 22958   |  
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Ranked #1 of 1 hotels in Wintergreen
Richmond, Virginia, United States
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Great 4 season resort in the mountains”
5 of 5 stars Reviewed August 18, 2013

We live only 2 hours away and this was our first time visiting this resort. It has so much to offer from golfing, hiking to discovery center as well as water activiites at Lake Monocan. All the accomodations are condos and there are a variety of choices that will fit your size group. Kids had an amazing time at the Discovery Ridge Center and we hope to go there again. To read my full review check out my blog post. http://www.stayingclosetohome.com/where-to-getaway-from-summer-heat-wintergreen-resort-review.html

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectorofLodging, Director of Lodging at Wintergreen Resort, responded to this review, September 3, 2013
Dear Close to Home Blog

Thank you for providing feedback from your recent stay with us. We are so happy to read that you enjoyed your stay and also enjoyed our amenities throughout the resort, especially The Discovery Ridge Adventure Center area for the kids. Wintergreen is truly an amzing place to to get away and see the natural beauty of the mountains. We take great pride in our resort and service and the amenities we have to offer our guest, and are pleased to read that we once again made a memorable experience for you. Thank You for the blog on your site, I really enjoyed reading it. We look forward to welcoming you back
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227 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Richmond, Virginia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 14, 2013

We don't ski, so we never go to Wintergreen in the winter. However, my husband and I got married there and like to go back a few times a year. The hiking is great. You can go on true day trips (as long as you know what you're doing and follow the map), and can even hike along the Appalachian Trail for a while. We have never had any problems with our condos, and have even been upgraded to larger condos for free on arrival.

Room Tip: If you want a view of the valley, you need to ask for it.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectorofLodging, Director of Lodging at Wintergreen Resort, responded to this review, August 18, 2013
Dear Craneand Tuesday,

Thank you for providing feedback from your recent stay with us. We are so happy to read that you enjoyed your stay and also enjoyed our scenic hikes. Wintergreen is truly an amzing place to hike and see the natural beauty of the mountains. We take great pride in our resort and service and the amenities we have to offer our guest, and are pleased to read that we once again made a memorable experience for you. We look forward to welcoming you back
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 8, 2013

Beautiful grounds, but don't bother to go to the spa. We had appointments at 6:00 and arrived on time however, they start your 50 min. massage time from the moment you walk in the door so by the time you undress and are escorted to your room, you may get a 35 min. massage which is all I got for $118. Sorry, but that's poor business.

  • Stayed July 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectorofLodging, Director of Lodging at Wintergreen Resort, responded to this review, August 18, 2013
Dear AWBolen,

Thank you for your feedback from your recent experience here at Wintergreen Resort. We take great pride in our resort and when our guest experience does not meet their expectations, we want to know what we can do to turn them into pleasant and memorable experiences. I welcome the opportunity to discuss your experience so that we may improve upon our services based on your experience and dissatisfaction. Please contact me at 434-325-8212, Geoff Truslow, Director of Lodging.
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Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 1, 2013

Traveling with a group of friends for a long weekend. Let me start with a positive item: The staff were extremely friendly and helpful. The disappointments: Rooms are dated; You have to drive to everything. There is nothing at the main hotel. The only coffee available (before 9am) was at an independent market across the street. The Grist Mill coffee shop on the premises only opens on the weekend...are you kidding me? I have stayed at many hotels over the last couple of years and the coffee or tea was plentiful and free! Could not get a drink of ANY kind at the pool. The "concession" stand is only open "whenever the girl decides to show up". Is this a resort??? Too many rules at the pool. No floaties? Really? Kids play/gaming area closes at 6:00PM (even on the weekend) I'm guessing the bulk of their business is during the winter months, but if you are going to promote summer business, then they need to step up their game. We will not be returning.

Room Tip: Room 167 was the biggest of our group.
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectorofLodging, Director of Lodging at Wintergreen Resort, responded to this review, August 6, 2013
Dear mamarob1,

Thank you for providing feedback from your recent stay with us. I want to apologize that we did not meet your expectations or make your stay a memorable one. I have shared your review with our operations team to review their lines of business and operating hours so that our guests encounter positive experiences in our dining, lodging and recreation venues. I sure hope you give us the opportunity to show you that we do take our guests feedback serious and will return in the future. If I can be of any assistance, please do not hesitate to contact me.
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Norfolk, Virginia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 26, 2013

My husband I recently stayed in the Mountain Inn at Wintergreen. We arrived without a reservation and the helpful desk staff found us a nice lodge room at a very good rate in the main building. The room had a small first floor kitchenette, sofa, easy chairs and a flat screen TV. The king bed and bathroom was on the second floor loft. The room and bath were clean, and the bed comfortable. The room was clean but the furnishings could use updating. All were in good shape, though.

Although the scenery is beautiful, and there are many hiking trails around the property, there is not much to do in summer if you don't golf. There are two courses, one on the mountain and one in the valley. There are also tennis courts in the valley. Wintergreen is clearly a winter ski destination with what appear to be easy-to-moderate slopes perfect for families with children.

We ate breakfast and dinner in the Copper Mine restaurant, a short walk from the Inn. Food and service were excellent.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectorofLodging, Director of Lodging at Wintergreen Resort, responded to this review, August 6, 2013
Dear Marcellaz,

Thank you for providing feedback from your recent stay with us. We are so happy to read that you enjoyed your stay . We take great pride in our resort and service and the amenities we have to offer our guest, and are pleased to read that we once again made a memorable experience for you. We look forward to welcoming you back
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern Virginia
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 21, 2013

After reading some of the reviews of the condos in Wintergreen, I was leery of what we would be walking into. Other than the printout we were given that had the wrong room # on it (525 instead of 252) we finally figured out which one was our room. When we walked in, I was pleasantly surprised. The condo was lovely. A large tree right outside out balcony gave us privacy and quiet. I had called the reservation number directly since we had specific requests as far as the bedding and got exactly what we had requested. We were in Timbers2.

We ate at a different restaurant each night and never had a bad meal or service. It was a drive down the mountain to the two breweries but worth the trip. The Edge restaurant was great for families with kids.

We mostly did kid activities. Zip line, the Plunge, Putt-Putt, bungie jump, the pool, and the lake. The kids loved it all. Every staff member we encountered couldn't have been nicer. Never had to wait very long for any activity. Lake Monocan was quite a drive, but worth it. Every day there was thunder and all the activities are shut down 30 minutes for safety. The only disappointment we found was when the activities were shut down, the only thing to do was the Adventure Center (which was a fun place to spend time and cool off) and one day there was a YMCA summer camp there and we couldn't even get in the door, not to mention long lines for every activity, so we left. Best to get there when they first open.

The Blue Ridge Parkway was just down the road if you want some gorgeous views. A basketball court was behind our condo building which kept the kids busy when we needed a rest. (byo basketball). Hiking trails didn't seem to be very well kept but we didn't go too far.(if you are going to hike, bring bug spray!) There is a lot of hilly walking and stairs, but that made desserts at dinner less guilty!

We had a great time at Wintergreen and can't wait to go back.

Stayed July 2013, traveled with family
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DirectorofLodging, Director of Lodging at Wintergreen Resort, responded to this review, August 6, 2013
Dear sandypaws

Thank you for providing feedback from your recent stay with us. We are so happy to read that you enjoyed your stay . We take great pride in our resort and service and the amenities we have to offer our guest, and are pleased to read that we once again made a memorable experience for you. We look forward to welcoming you back
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gaithersburg, Maryland
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 9, 2013

We stayed during the 4th of July weekend for four days in a two bedroom condo in Laurelwoods.
The condo could definitely use updating, and improved lighting, but it suited our needs. We took advantage of the tennis facilities, and had a great workout- instruction with Konstantyn. Dave and Jonathan remembered us from a previous visit. It was great learning new fast paced drills, and strategies. We later went on a hike to the upper Shamokin Falls, tough, but worth it. The pulled pork samwich at the Black Bear cafe is #1!!! We will definitely be back. Thanks again.

Room Tip: Get rooms higher up the mountain for newer facilities.
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectorofLodging, Director of Lodging at Wintergreen Resort, responded to this review, July 11, 2013
Dear KarlLee105,

Thank you for providing feedback from your recent stay with us. We are so happy to read that you enjoyed your stay and also how much you enjoyed the Tennis Instruction you received from our tennis staff. Your accomodations comments have been forwarded to the appropriate managers to assess the lighting and conditions of that particular unit. We take great pride in our resort and service and the amenities we have to offer our guest, and want to make sure guest expectations are met. We are pleased to read that it we once again made a memorable experience for you. We look forward to welcoming you back
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Wintergreen Resort

Address: Route 664, PO Box 706, Wintergreen, VA 22958
Phone Number:
Location: United States > Virginia > Wintergreen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 1 hotels in Wintergreen
Price Range (Based on Average Rates): $
Also Known As:
Wintergreen Hotel Wintergreen
Wintergreen Ski Resort Virginia
Wintergreen Resort Virginia

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