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“Great stay and veiws” 5 of 5 stars
Review of Wintergreen Resort

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Wintergreen Resort
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Route 664, PO Box 706, Wintergreen, VA 22958   |  
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Ranked #1 of 1 Hotels in Wintergreen
SoBoVa.
Top Contributor
106 reviews 106 reviews
32 hotel reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
“Great stay and veiws”
5 of 5 stars Reviewed August 16, 2011 via mobile

Just return our condo was spacious,clean and up to date. We had flat screens in our room and a large kitchen. The veiws were spectacular and breath taking. You do have to drive to locations,we walked some, the food was great and service friendly and fast.

  • Stayed August 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff8212, Manager at Wintergreen Resort, responded to this review, August 22, 2011
Thank you for your review of Wintergreen Resort. I hope you will make Wintergreen Resort your your round destiantion and take advantage of your 4 seasons of beauty, activities and great lodging packages. Please visit our website for upcoming events and see our special promotions and also be a member of our Email Club
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255 reviews from our community

Traveler rating
    104
    77
    38
    25
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed August 15, 2011 via mobile

The rooms were very spacious, split level lodges with kitchenettes and a large but cozy living area. We can't mention the skiing, because we ventured during the Sumer months; but, it looks fantastic as the mountains look splendiferous. We will definitely be coming back.

  • Stayed August 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff8212, Manager at Wintergreen Resort, responded to this review, August 22, 2011
Thank you for your review of Wintergreen Resort. The mountain vistas are breathtaking and the nature all around makes for an exciting escape away. I hope you will make Wintergreen Resort your year round destination and take advantage of our 4 seasons of beauty, activities and great lodging packages. Please visit our website for upcoming events and see our special promotions and also be a member of our Email Club
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Acworth, Georgia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 12, 2011

Great activities for the whole family. Discovery Point (on site) offered a bungee trampoline, a zip-line, and a VERY fun and fast tube hill. They also offered evening events--we attended a story-time by the campfire with s'mores (my four year old loved it and I did, too). The scenery is beautiful with mountains surrounding the property.

  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
119 reviews 119 reviews
24 hotel reviews
Reviews in 57 cities Reviews in 57 cities
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed July 30, 2011

My husband and I stayed for free during a military marriage retreat. We were given the keys to a condo unit by the gas station. Inside there were brochures that it was for sale. The unit was outdated and not romantic.

We stayed for two night (over the weekend) and there wasn't much to do. It wasn't cold enough for the ski season, so we walked around, visited the restaurants and went to the spa.

I would give the spa 5 stars! It is BEAUTIFUL! My husband and I enjoyed side by side massages and pedicures. The pedicure chairs are in front of a huge window that overlooks the trees. The "waiting" room, where you can sit with tea in hand and calm music was wonderful. The massages were great and I even brought my father back for his fathers day present. Can't say enough good things about the spa!! Sauna...great. Waiting room... relaxing. Overall feel...superb.

The restaurants were pretty good. We dined at both the Copper Mine and The Edge. There were plenty of choices and we didn't have any complaints.

Overall, I expected better accommodations. I have friend who own condos at the Wintergreen Resort and it is a whole different experience.

Word of advice, make sure there are things to do when you visit!

Room Tip: Keep asking for a better room until you are satisfied.
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  • Stayed October 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff8212, Manager at Wintergreen Resort, responded to this review, August 17, 2011
I want to thank you for your review of the resort during your retreat here last fall. Although these units are privatley owned and decorated to the owners taste or scheme, it is the resorts initiative to take feedback such as yours and bring it to the attention of the owner and work with them to upgrade and modernize the accomodations to meet the expectations of our guests. I would welcome the opportunity to discuss your stay and unit specifics to report on our conversation to the owner as well as have our property management team evaluate the unit. I am the Director of Lodging for Wintergreen Resort and can be reached by calling the resort main number. Thank you again for your feedback and your stay here at Wintergreen and I look forward to talking with you and hope that you will return to Wintergreen for a retreat or personal visit.
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Norfolk, Virginia
1 review
5 of 5 stars Reviewed July 26, 2011

First time and will not be the last. Wonderful views, condo exceeded our expectations. Staff was very polite, wonderful price for a getaway. Highly recommend :)

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff8212, Manager at Wintergreen Resort, responded to this review, July 27, 2011
Good Afternoon,

We thank you for your recent stay here at Wintergreen Resort and I am glad we met your expectations. We would like to welcome you back in the very near future, please check our website for specials and promotions to take advantage of the resort in all four seasons and please let us know if we can assist in your planning. Thank you again and we look forward to your future visit
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Winchester, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 23, 2011

I went to this establishment for a business conference in July 2011. We stayed in one of the privately owned condominiums which was terrible. The air conditioning didn’t work, the floors were coming up in the bathroom, and there were bugs and spider webs all over the place and rodent droppings in the cabinets. There was only a small TV in the living room and a smaller TV in the bedroom. No one ever came to clean the room, just to drop off some towels. My boss stated that he had a flat screen in his room and they came every day to clean the room. If these people want the resort to rent their units out then the resort should ensure that each unit provides similar amenities and is kept is good shape.

Also, my family came with me because they advertised amenities that would have suited a toddler (toddler town was advertised on the website and in all the brochures), but when we went to find it they said they took it down a while ago.

  • Stayed July 2011, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff8212, Manager at Wintergreen Resort, responded to this review, July 27, 2011
Good Afternoon,

I want to thank you for your review of the resort. I understand you were here with a conference and the accomodations did not meet your expectations. I would like to apologize for the lack of service you received during your stay and the less than desirable accomodations. Our units are privatley owned and it is our goal and initiative to work with our owners to bring their accomodations up to a quality level and offer modern and up to date furnishings. I will personally investigate the cleanliness issue of this unit. The Toddler Town was replaced after Memorial Day weekend with another inflatible called Bounce Bot. I would welcome the opportunity to discuss your stay, as We take our guest comments very serious and do not like to lose a valuable customer. I am the Director of Lodging and would welcome your call, if you would contact me here at the resort. Thank you again for your visit and your review of our resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 14, 2011 via mobile

This is the second professional conference I've attended here, and I'm even more disappointed this second time. I was assured there was WiFi - haven't seen any yet. Cell coverage is spotty at best - which matters. I'm not here for vacation, but I can't get business done. And my room is far away
from the meeting space, over half a mile up the mountain with stairs stairs stairs - and is cramped, shabby and smells moldy. I'm sorry I came - again.

  • Stayed July 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff8212, Manager at Wintergreen Resort, responded to this review, July 27, 2011
Good Afternoon,

I want to thank you for your recent stay here at Wintergreen and for taking the time to write your review of your stay here at Wintergreen Resort. The resort does have WiFi service available in our accomodations, public spaces as well as our conference facilities. The resort realizes the challenges that guests have with cell service in and around the resort, realizing we are in the Blue Ridge Mountains, Carriers that do not invest in keeping their customers coverage and adding additional towers in areas in rural areas is something most resorts in mountain locations experience. The resort uses a local provider company and they have added several new towers in this area which works quite well. I again apologize for the inconveniences you experienced while here at the resort, but if you would like to contact me and give me some specifics on your entire stay, I would greatly appreciate it. I am the Director of Lodging and you can contact me at the resorts main number. Thank You again for your review and your stay here at Wintergreen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wintergreen Resort

Address: Route 664, PO Box 706, Wintergreen, VA 22958
Phone Number:
Location: United States > Virginia > Wintergreen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Wintergreen
Price Range (Based on Average Rates): $
Number of rooms: 242
Also Known As:
Wintergreen Hotel Wintergreen
Wintergreen Ski Resort Virginia
Wintergreen Resort Virginia

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