We stayed here during the easter weekend for a friend's wedding and because we are silver members with Marriott we normally default to stay in a Marriott if there is one close by. Courtyard was the closest Marriott to the wedding and we read the property is fairly clean and the service is friendly. The property's cleanliness was average and I've seen better at other Marriott's I've stayed at, but it wasn't horrible. The service was probably, by far, one of the worse experiences we've encountered at a Marriott. We checked in late on Friday night after a delayed flight and the gentleman that assisted us was rude. In the middle of checking us in, the phone rings and he picks it up and instead of asking the individual to hold while he finishes servicing us, he continues to talk to the individual while checking us in. He whispered to us to get our ID and didn't converse with us the entire time, except login why we are staying at their hotel and telling us the location of the elevator after handing us the key. He didn't give us any eye contact as well and didn't thank us for choosing to stay at their hotel. We normally get very friendly and courteous service at the other Marriott properties we have stayed at. Also, we called in to housekeeping that our toilet wouldn't flush, but no one showed up to fix the problem. Maybe they were thinking that since we were going to be checking out that day already there was no point in fixing it while we were still there. Also something I have never encountered at a Marriott. If I was to go to Winchester again, I do not think I will be staying at this Courtyard again.
- Official Description (provided by the hotel):
- Nestled in the heart of the Alleghany and Blue Ridge Mountains the Courtyard by Marriott Winchester Medical Center resides among the areas famous orchards and Civil War Battlefields and is located adjacent to the Winchester Medical Center, Museum of the Shenandoah Valley and Rock Harbor Golf Course. Just a mile from Historic Old Town Winchester and Shenandoah University, we are strategically located to all Winchester-Frederick County area attractions and business. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Winchester Hotel Winchester
- Courtyard Winchester
- Winchester Courtyard
- Winchester Marriott