I stayed for a couple of weeks for business before moved to Hampton Inn.
The facility itself is fine as the hotel is relatively new. However, its staff are not professional and lack of hospitality. Every time when I checked in, front desk lay was at bar to chat with bartender. After seeing me waiting, she would take time to finish her conversation before coming back to front desk. No apology and no greeting.
As platinum elite member, I never received any recognition, or arrival gift. Breakfast costed $9.95 just like everyone else. Overall, staff are indifference, especially breakfast area.
One young gentleman at front desk is exceptional, who deliveries usual Marriott level services. That's why I gave it 2 stars instead of 1.
Also towels are sometimes old with holes and dirty in the room.
- Official Description (provided by the hotel):
- Nestled in the heart of the Alleghany and Blue Ridge Mountains the Courtyard by Marriott Winchester Medical Center resides among the areas famous orchards and Civil War Battlefields and is located adjacent to the Winchester Medical Center, Museum of the Shenandoah Valley and Rock Harbor Golf Course. Just a mile from Historic Old Town Winchester and Shenandoah University, we are strategically located to all Winchester-Frederick County area attractions and business. ... more less
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- Also Known As:
- Courtyard By Marriott Winchester Hotel Winchester
- Courtyard Winchester
- Winchester Courtyard
- Winchester Marriott