We got a lucky upgrade to a suite because the hotel was overbooked, so that made our stay even better. The hotel public areas are very clean and stylish. The recent renovation was well-done. Our suite was clean and very quiet. The front desk staff were wonderful and the checkout process was very sleek. We forgot swimsuits so couldn't enjoy the pool or hot tub, alas. We didn't eat there, preferring to enjoy eateries on the pedestrian mall. I hope we can stay there again on a next trip to Winchester! Nice job!