It was a half way stop for our trip. The hotel was an easy on and off from the freeway. The furnishings were nice, comfortable beds but the pillows were small and not so comfy. The restaurant was good. It was nice to not get back in the car and find a place to eat.

We have stayed here every Christmas since it opened. Each year there is a decline. Here is what happened this year... The mattress pad was ripped to non existence on the side part which holds the pad to each corner of the mattress. Really? The maid would not have noticed that when changing sheets? Since the sheets are the same type sheets used since the beginning it is actually hard to tell if the sheets had actually been changed. Really? The bed is so very important to spending money at a hotel. The other issue was the door lock (deadbolt) did not work. I took a picture of the mattress pad but don't see where to post on this review. Will share when I send a letter to HIE.

I booked this hotel because of the indoor pool and requested a room near the pool. Glad we did because on the second night, our toilet broke and we had to use the restroom in the pool area. We got in around 12:30 am, exhausted from a family party on Christmas Eve. I didn't call about it because I figured that even if they sent someone to fix it, we would have to stay up and wait for a plumber and stay up while he fixed it. In the morning when I asked for a refund for the last night, the clerk fussed at me for not calling, even though I explained the reason why not. They also tried to charge me $10 over the price I booked the room at. She said there was nothing she could do, but at my insistence, she changed the price and gave us half off the room. The beds weren't comfortable, but the pool was great and we really enjoyed the breakfast buffet. The front desk people were very friendly and efficient with the exception of this one person who didn't exactly ruin our experience, but she certainly didn't add to it. Hey lady, it's not MY fault you had to work on Christmas Day!

Stayed here on the way home up north. Pleasant hotel featuring large well kept rooms. We selected a non-smoking room with 2 doubles. Plenty of pillows and warm blankets. Room was fairly clean but noticed some "spots" on bed sham. Some noise was coming from the adjacent gas station where trucks were idling and cars were in and out. The walls of the room are pretty thin. We could here the voices of people next door. Not loud enough to discern what they were saying. Not that we wanted to listen-in on the convo. There was also an intermittent rumple coming from the 3rd floor. Seemed mechanical. If you are a light sleeper, this might not be the place for you.