I booked this hotel because of the indoor pool and requested a room near the pool. Glad we did because on the second night, our toilet broke and we had to use the restroom in the pool area. We got in around 12:30 am, exhausted from a family party on Christmas Eve. I didn't call about it because I figured that even if they sent someone to fix it, we would have to stay up and wait for a plumber and stay up while he fixed it. In the morning when I asked for a refund for the last night, the clerk fussed at me for not calling, even though I explained the reason why not. They also tried to charge me $10 over the price I booked the room at. She said there was nothing she could do, but at my insistence, she changed the price and gave us half off the room. The beds weren't comfortable, but the pool was great and we really enjoyed the breakfast buffet. The front desk people were very friendly and efficient with the exception of this one person who didn't exactly ruin our experience, but she certainly didn't add to it. Hey lady, it's not MY fault you had to work on Christmas Day!

Stayed here on the way home up north. Pleasant hotel featuring large well kept rooms. We selected a non-smoking room with 2 doubles. Plenty of pillows and warm blankets. Room was fairly clean but noticed some "spots" on bed sham. Some noise was coming from the adjacent gas station where trucks were idling and cars were in and out. The walls of the room are pretty thin. We could here the voices of people next door. Not loud enough to discern what they were saying. Not that we wanted to listen-in on the convo. There was also an intermittent rumple coming from the 3rd floor. Seemed mechanical. If you are a light sleeper, this might not be the place for you.

This is one of the BEST Holiday Inn Express Hotels we have ever stayed in. My Husband and I are truck drivers and stay in MANY hotels, and This Winchester hotel was one of the BEST!! we will always come back to this one. the buffet next door was AMAZING!! the only not perfect thing was the pillows, they were too soft when they should have been firm, but that will NOT sway me from staying here again, GREAT HOTEL,GREAT PEOPLE, and a GREAT STAY!!!! I suggest THIS hotel to anyone who needs a great night sleep!!!!

I stayed here for one night in September of 2012. Got there at 8 pm, and left by 7 am the next morning. It was right off of a busy roadway and behind a Sheetz gas station, so it was convenient to everything I needed.