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“winchester town place suites” 4 of 5 stars
Review of TownePlace Suites Winchester

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TownePlace Suites Winchester
2.5 of 5 Hotel   |   170 Getty Lane, Winchester, VA 22603   |  
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Ranked #16 of 27 Hotels in Winchester
Bardstown, Kentucky, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“winchester town place suites”
4 of 5 stars Reviewed September 7, 2013

Very hard to find, marked well at Interstate, but when we got off and followed the signs we ended out in the boonies. Had to call the hotel to get directions. No road signs at entrance.
Nice hotel, clean and very colorful, staff was great ,greeted us and opened doors, Housekeeping, front desk, and even breakfast lady greeted and talked to everyone.
this is a hotel I would go out of my way to stay at.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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161 reviews from our community

Traveler rating
    53
    66
    23
    9
    10
See reviews for
70
49
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Pittsford, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 6, 2013

I would have given this property the highest rating, except for one glaring problem. The access for handicapped folks is awful. Can't understand the lack of automatic doors. For other hoteliers, this would be unacceptable. For a Marriott property fewer than five years old, it is unthinkable.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Top Contributor
347 reviews 347 reviews
64 hotel reviews
Reviews in 166 cities Reviews in 166 cities
266 helpful votes 266 helpful votes
4 of 5 stars Reviewed September 5, 2013

We've come to depend on Marriott properties as we travel, and we are rarely disappointed. The room we had here was large and comfortable. The only gripe I have with all of these hotels is that the windows only open a crack, and I would like to have more of the night air when I sleep. Breakfast here was the usual free breakfast and was ample. The workout room had free weights, which was welcome. This is a newish property practically in a shopping center.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LONG ISLAND
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 3, 2013

not sure what was going on but they had housekeeping working until after 8 pm on Fri- they were vacuuming the room next to ours. The walls are a bit thin- beds ok. I wish they had more than 1 bathroom in the 2 br suite. Breakfast was fair- waffles, cereal fruit yogurt and jimmy dean sandwiches- wish they had more selection- staff was friendly enough

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Peapack, New Jersey
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 25, 2013 via mobile

We stopped here on our way to NJ. We had our two dogs and the experience was great from the time we checked in! Such a courteous staff and the suites are clean, well equipped and so comfortable! This is a great value for sure. We will be back!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Huntington, West Virginia
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 19, 2013

On arriving at this hotel, the grounds are well-kept, the lobby is clean & attractive. The front desk personnel is friendly & accommodating. That's where it stops. The hallway carpeting was stained & dirty. The guest rooms are in real need of updating. The kitchenette cabinets & floors were dirty (felt the need to wash any glass or plate used from the cabinets). Had the need to move both the occasional chair & sofa bed in the living area & found trash left from the previous guests. Carpeting was stained in the living are & bedroom. This hotel is a pet friendly on all floors, although we have pets of our own, we do not appreciate this hotels standard of each floor being pet friendly & NOT changing top bedding between guests. (Woke up to previous guests pet hair in our mouths, a pretty nasty situation.) Our room remained this way during our entire stay, even after requesting housekeeping clean the room more thoroughly & to change the top bedding. Outdoor pool seemed appealing until we saw that the pool liner seemed filthy. Had reserved for four nights but left after the third night. We have future reservations at a Townplace Suites in NC but have decided to cancel those reservations & stay at another hotel. (Spoke with the general manager after our stay & she did award us 5,000 reward points for our displeasure. Although that did not change our opinion of this hotel.)

Room Tip: Request pet free room (or do not stay here).
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Clermont, Florida
Top Contributor
241 reviews 241 reviews
62 hotel reviews
Reviews in 146 cities Reviews in 146 cities
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed August 17, 2013 via mobile

As a person who spends 60 nights a year in hotels, this is the worst Marriott property I have ever been too. First, don't let the beautiful outside fool you. The checkin process was way slow, no big deal. Upon arriving in the room, the window looking outside was all child fingerprints, smudges, and even lip marks. It appeared that it hadn't been cleaned in months. All of the dirt and clouding on it didn't come from the last guest, or even the last week. The clock was flashing, hairs all over the shower walls, ceiling light in bathroom not working, which made me notice that the ventilation fan hadn't been cleaned in years, if ever. Could it get worse, yes. Down to fitness center for a walk. First teeadmill kept stopping for no reason and resetting. No biggie, I'll just use the other one. TV not working on that one, no video input. I would say this hotel is a few years old, and the housekeeping department has never thoroughly cleaned anything. As far as maintenance, I doubt I'm the first person to report thetreadmills. Like some others have said, staff is real friendly, but that doesn't translate to a good stay. A real disappointment for a Marriott property. My first experience with a TownPlace Suites, and last.

Stayed August 2013, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Winchester

Address: 170 Getty Lane, Winchester, VA 22603
Location: United States > Virginia > Winchester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 27 Hotels in Winchester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Winchester 2.5*
Number of rooms: 109
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Towneplace Suites Winchester Hotel Winchester

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