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“A quick and pleasant overnight.” 5 of 5 stars
Review of Hilton Garden Inn Winchester

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Hilton Garden Inn Winchester
3.0 of 5 Hotel   |   120 Wingate Drive, Winchester, VA 22601   |  
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Ranked #4 of 27 hotels in Winchester
Fairfax, Virginia
1 review
“A quick and pleasant overnight.”
5 of 5 stars Reviewed February 7, 2013

We were in town for a quick overnight. We followed a friend's recommendation and are happy that we did. We experienced wonderful accommodations, interesting beds (air mattress sounds great but if it is your first time you don't know how firm is appropriate), great location, above average fitness center for a hotel (remember it is not an athletic club!). Quiet beyond quite! By far, the people were the best part. Can't wait to come back.

Room Tip: While the rooms are super quiet, the hotel guests leaving in the a.m. allow their doors to slam shut...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review, February 8, 2013
Thank you so much for your response! We love hearing feedback from our guests and are so glad to hear you enjoyed your stay. We're happy our rooms and amenities were enjoyable and hearing that our staff was the best part of your stay really makes our day!!

Again, Thank you for your stay and for your comments. We hope to see you back soon!

Rick Ferree
General Manager
Hilton Garden Inn Winchester, VA
540-722-8881
Rick.Ferree@Hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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302 people have reviewed this hotel

Traveler rating
    175
    91
    23
    8
    5
See reviews for
96
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91
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Any
English first
Keystone Heights, Florida
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 28, 2013

This hotel is beautiful and the staff is wonderful, but the mattress needs to be replaced. No matter where we put the dials, the bed was still hard.

Also, the slamming doors nearby shook the room and woke us up in the evenings and early in the morning. Wonder why they can't put stoppers on the doors to have them close quietly like many hotels have?

The rooms and common areas are extremely clean.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 20, 2013

it was a little hard to find the first time in the middle of the night , but its now our spot to stop when we go south. Stayed 3 times so far and always never any problems...Im planning a trip next month and making sure this is my stop on the way back home..Great staff.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Virginia
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 18, 2013

My husband and I stayed here while both in Winchester for work. The staff was very friendly and everyone we meet had a plesant manner. We went to the pool one evening, water was a little too cold for me. The hot tub was nice, we had the whole tub to ourselves. We ate breakfast at the American Grill in the lobby, as well as dinner one evening. The food was delicious. The wait staff at both meals went beyond what we have seen at other places. We ran into an issue because the credit card machine was not working, they apologized but this didn't help us. We had to charge the meals to our room which was not how we wanted to handle the situation,but they (the staff) did not have any control over the machine.
We WILL return again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2013

The front desk staff went out of their way to make our stay enjoyable! Complimentary breakfast and late night hot tub! what more can I say? Looks like I have to fill out the 200 character minimum...that's even more than Twitter!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review, February 26, 2013
Dear jjandrositz,

I'm so glad to hear you had a pleasant stay! Thank you for taking the time to share your stay and letting us know how we are doing. I'm glad to hear you enjoyed the room and hope you'll be able to take advantage of our bar and restaurant during any future stays

Thank you for your business and we hope to see you again soon!

Rick Ferree
General Manager
Hilton Garden Inn Winchester, VA
540-722-8881
Rick.Ferree@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ridge, New York
2 reviews
5 of 5 stars Reviewed January 15, 2013

This hotel was very lovely and clean. The pool and hot tub were wonderful. We had the full breakfast which was very good. The hotel staff were very nice and helpful. In addition to the hotel restaurant, there were several restaurants adjacent to the hotel so there were plenty of eating options. I would definitely stay here again with my family.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staunton, Virginia, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 6, 2013

From the moment we walked in, Bill, the front desk clerk, made us feel welcome with sincerity. The staff at this hotel is excellent, overall, but Bill stands out for personable demeanor. As for the hotel itself, it was an indulgence like a piece of dark chocolate with wine. Plush furniture adorned our junior suite, and a king bed with adjustable firmness control made us feel like we were coming home. Toiletries were top notch: Neutrogena and Bath and Body. I enjoyed a soaking bath in a spotless tub. What a treat!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Winchester

Address: 120 Wingate Drive, Winchester, VA 22601
Phone Number:
Location: United States > Virginia > Winchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Winchester
#2 Business Hotel in Winchester
#6 Family Hotel in Winchester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Winchester 3*
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Also Known As:
Hilton Garden Inn Winchester Hotel Winchester

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