This hotel was not friendly. When we first arrived, although we had reservations, we had a coupon from the Virginia welcome center but they would not accept it and were very rude about it. We had asked for a non-smoking room but the room we were given smelled like smoke. When we complained about it since my husband is allergic to smoke, they would do nothing. They said there were no more pet-friendly rooms available. Then my husband took a shower and found out the tub did not drain properly. He was standing in several inches of water. The sheets were also stained with oil or grease. When we notified them of this, they were finally acting friendly and changed our room. The second room was cleaner and did not smell of smoke. However, the toilet kept running and there were ants and spiders on the bathroom floor so that we could not put anything down for fear the bugs would get into our stuff and then into our car.