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Holiday Inn Winchester Southeast-Historic Gateway
3.0 of 5 Hotel   |   333 Front Royal Pike, Winchester, VA 22602   |  
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Ranked #2 of 27 hotels in Winchester
Silver Creek, New York
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“WOW !!!”
5 of 5 stars Reviewed November 28, 2011

Never been to the hotel it was by far the best hotel ive stayed at. i liked facing the back of the hotel.. went to the pool temp read 80 degrees felt like 68 didnt find a hot tub. but room was great Clean and seeing it is a 2 yr old property looks like it just opened. will stay again and again

Room Tip: back of hotel
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  • Stayed November 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillKnowles, General Manager at Holiday Inn Winchester Southeast-Historic Gateway, responded to this review, November 29, 2011
Dear tiger b,

Thank you so much for your wonderful comments regarding your stay with us. We hope to see you again and again when you are in the Winchester area.

Thank you for your feedback on the pool temp, it is kept at a comfortable degrees year around for the enjoyment of our guests. We appreciate your feedback on a hot tub, it will be taken into consideration.

Thanks again for staying with us and Happy Holidays.

Regards,

Bill Knowles
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211 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Ottawa
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 20, 2011

We stayed here just overnight on our way to Florida. The hotel is fairly easy to find if you get off at the right exit. There is an A&B exit and the hotel is at the second ramp which I believe is the A exit. We missed it in heavy traffic and had to back track.

It appears to be a new hotel and everything was spotless. Very friendly and efficient check in. Our room was a spacious 2 queens with microwave, fridge, coffee maker etc. The room and bedding were very comfortable.

As we were tired we didn't venture out to eat but went down to the lobby area and found a nice small bar and restaurant area. We had a light meal at the bar which was quite good and reasonably priced. They do serve breakfast there but it's not included. We left early before breakfast so can't comment on that.

All in all a very pleasant experience and would definitely stay here again. Also the price we felt was very reasonable - around $80. with tax.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillKnowles, General Manager at Holiday Inn Winchester Southeast-Historic Gateway, responded to this review, November 22, 2011
Dear Zampano,

Thank you so much for your wonderful comments. Our entire staff is thrilled you had a memorable experience at our hotel. We look forward to seeing you again when you return to the Winchester area.

Once again, thank you so much for staying at the Holiday Inn Winchester SE Historic Gateway.

Happy Thanksgiving

Regards,

Bill Knowles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilkes-Barre, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 10, 2011

I just want to share my feelings about this hotel. I have frequently stayed at this HI Hotel in Winchester and must say that with each stay my experiance has been extremely satisfying." two thumbs up" from cleanliness to food and service.
Keep up the great work.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillKnowles, General Manager at Holiday Inn Winchester Southeast-Historic Gateway, responded to this review, November 22, 2011
Dear Chuck K,

Thank you so much for the "two thumbs up". We are very happy to hear that each time you stay with us it is a wonderful experience. We strive to be the best everyday and really appreciate you sharing your feelings about us.

We look forward to seeing you once again in the near future.

Happy Thanksgiving.

Regards,

Bill Knowles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2011 via mobile

I travel a lot for my job and have stayed in my fair share of hotels. I have never experienced the level of excellence that I have witnessed here from Debbie and Heather. They went out of their way entirely to ensure I had every thing I needed for my trip, all together. All summed up, I have never felt more welcome.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillKnowles, General Manager at Holiday Inn Winchester Southeast-Historic Gateway, responded to this review, November 10, 2011
Dear Mcapo86,

We are very happy to hear that you had a wonderful stay with us. Debbie and Heather are truly thrilled that you enjoyed your stay with us, as are all of our staff. We strive for excellence everyday and we look forward to having you stay with us next time you are in Winchester.

Thank you so much for taking the time to let us know we made your stay very memorable.

Regards,

Bill Knowles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
88 reviews 88 reviews
74 hotel reviews
Reviews in 45 cities Reviews in 45 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 7, 2011

Stayed here one night on a business trip to the area. Location is easily accessed from I-81 and is a short drive to Old Town and very close to the Apple Blossom Mall. Check-in was efficient and since I signed up for the Priority Club I received a bag with a bottle of water and a locally grown apple upon check-in, which I thought was a thoughtful touch (Priority Club also offered a 15% discount in hotel restaurant). Lobby offered a coffee station and a nice alternative, apple cider and the lobby also offered a seating area near a fireplace. Common areas seemed very well maintained. King room on fifth floor (532) on road side of hotel was spacious, clean, and comfortable. Wireless internet worked well and flat-screen TV offered a good assortment of channels. Bed was especially comfortable, with an assortment of soft and firm pillows. Being on the road side of the hotel, some traffic sounds were heard (mostly from larger trucks) but few sounds from hallway or neighboring rooms. All staff encountered were friendly and helpful. Food from on-site restaurant was average but a nice option after traveling and not wanting to venture out again. Great state government rate. Would stay here again if in the area.

Room Tip: Ask for a room on the back side of the hotel to help minimize road noise.
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  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillKnowles, General Manager at Holiday Inn Winchester Southeast-Historic Gateway, responded to this review, November 10, 2011
Dear NCinWV,

We are all very happy to hear that your stay with us was excellent all around. We really appreciate you taking time out of your busy schedule to let us know how we did. We will strive to make the restaurant experience better next time, so thank you for letting us know we can improve in that area.

On behalf of the entire staff, thank you for choosing us and we look forward to seeing you again on your return trip to the Winchester, Virginia area.

Regards,

Bill Knowles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Top Contributor
121 reviews 121 reviews
29 hotel reviews
Reviews in 61 cities Reviews in 61 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed November 1, 2011

Also: Excellent location and great value; quiet, professional, spacious, and efficient!

We selected this hotel because of the great reviews and its location - convenient to Shenandoah and Harpers Ferry National Parks - it truly is a "gateway"! Sadly, we were unable to visit Harpers Ferry due to Mother Nature's Halloween trick "Snowtober". Therefore, we spent an entire day in our hotel room but we were very comfortable and had all that we needed - refrigerator, microwave and coffee maker; comfortable bed/chair and heating; nice flat screen TV; large desk and Wi-Fi; great view of the snowfall (and our car) out the window!

Housekeeping service was attentive but unobtrusive. Great location close to restaurants and shopping. The only difficulty we experienced was somewhat low water pressure in the (very large!!) shower but it was a minor problem (perhaps because we were on the 5th floor?)

We have already recommended this hotel to others and will definitely return if in the area again!

Room Tip: We asked for high floor, away from the elevator and it was very quiet.
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillKnowles, General Manager at Holiday Inn Winchester Southeast-Historic Gateway, responded to this review, November 2, 2011
Dear LoveBandBs_8,

Thank you for such wonderful comments regarding your recent stay with us. Yes, Snowtober is unfamiliar to us as well and I am sorry you could not get to Harpers Ferry. We do look forward to your return trip so you can enjoy the Harpers Ferry experience, it is a wonderful place to visit.

Our staff strives for excellence everyday and we are very happy you enjoyed your stay with us. We take great pride in ensuring all of our guests leave us with happy memories :-)

We are looking into the Water situation, so thank you for your feedback on that as well.

Regards,

Bill Knowles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phila, PA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2011

Stayed Oct 21-23 with my wife, on way to Skyline Dr. and Luray. Researched all area hotels, this one was consistently highly rated. It lived up to its high rating. Would bring my wife here again. This is a great value hotel. By that I mean not a lot of 5 star frills (don't expect live music in lounge, luxurious towels, monogrammed luxurious robes, expensive lotions, or a bathtub--stand up shower only). But, don't confuse it with cheap, flea-bag places. It's not. Thought it was better than lower-rated, in town hotels in Winchester proper or Front Royal.

Do expect very new feeling, modern hotel (although cookie cutter styling) that's absolutely clean, excellent maid service, basic, but spotless rooms with small refrig, microwave, coffeemaker, soft but comfortable bed, bright safe parking right down and outside your window so you can see your car, nothing around area to attract derelicts to parking lot, convenient, off-highway location, IHOP for breakfast two minutes away (hotel restaurant breakfast not included), easy check in and typical, expedited check out (invoice left under door just leave your key in room), free coffee bar in lobby. Pretty quiet outside room, only heard a few people briefly walk by. They apparently separated us from folks there for a wedding. Smart move--never heard it. I got government rate (state employee) so hotel was super cheap.

I liked how General Mgr. responded on Tripadvisor to most of the reviews, good or bad--shows attention to detail and personal involvement, which was reflected in overall way hotel presented itself. Good job!

Now, if I was forced to find fault, the cons, and these are really minor: No bathtub, but at less than 80 bucks a night, I'll stand, and the shower was huge and, of course, spotless, with hot water strong and plentiful. Relatively loud heating unit (this thing could heat a factory if you cranked up the temperature on the remote, digital wall control), even on low, the fan sounded pretty strong. Not broken sounding, just strong. This was not too terrible though and we slept fine.

Staff: young woman at check-in was pleasant enough and efficient. Met maintenance man in elevator and chit-chatted. Pleasant guy, seemed genuinely happy, Talked to him about Skyline Dr. and he told us of his awesome view from the roof. Only minor complaint is that the rest of the lobby staff barely looked up and didn't give any greetings, even though they're located directly in from the door, when we went in and out (and anyone else entering or leaving). A little "good morning" greeting, or "have a nice day" is expected, especially when you pretty much walk right by them--especially in Virginia. Without it, it makes staff seem standoff-ish.

Again, if that was all that was wrong with this hotel--book it! You will be glad you did.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillKnowles, General Manager at Holiday Inn Winchester Southeast-Historic Gateway, responded to this review, October 31, 2011
Dear atown1,

Thank you so much for your wonderful comments regarding your stay with us. Thank you as well for the kind comments regarding my responses, I do make it a point to respond to all reviews as I do firmly believe in letting all reviewers know that my entire staff and I genuinely appreciate the comments about our hotel, good and bad, so we can always improve.

I will definitely make it a point to let our Front Desk staff know that first impressions are lasting impressions, and we should greet all guests with a warm smile and greeting,whether they are coming or going.

We look forward to seeing you again in your return trip to the Winchester area and staying with us again.

Regards,

Bill Knowles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Winchester Southeast-Historic Gateway

Address: 333 Front Royal Pike, Winchester, VA 22602
Phone Number:
Location: United States > Virginia > Winchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Winchester
#3 Romantic Hotel in Winchester
#5 Business Hotel in Winchester
#5 Family Hotel in Winchester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Winchester Southeast-Historic Gateway 3*
Official Description (provided by the hotel):
Welcome to the newest hotel in Virginia's famed Shenandoah Valley. Holiday Inn Historic Gateway, located just off I-8 in the heart of Winchester, VA, is close to the area's historic sites and modern corporations. Our Winchester hotel understands the needs of the business traveler so we offer high-speed, wireless Internet access, a 24-hour business center and excellent meeting facilities. Our hotel is minutes from Shenandoah University, Trex, American Woodmark, Kraft, HP Hood and Rubbermaid. Leisure travelers appreciate our hotel's Winchester, VA location because it allows them to easily visit the Valley's top attractions such as Museum of the Shenandoah Valley, Luray Caverns and Skyline Drive. With a central location for Civil War sites, museums, wineries, and golf courses, we're the ideal choice of hotel in the Shenandoah Valley.Our hotel amenities make your stay a terrific experience. There's an indoor pool with an outdoor sundeck, a well-equipped fitness center and a 24-hour convenience store for snacks and sundries. You can dine on American cuisine at Kem's Restaurant & Bar. We'll be happy to create a golf package for you to play your choice of nearby courses like Rock Harbor or Virginia National. Our professional and courteous staff welcomes you with Southern hospitality and a warm smile. You can relax when you stay at our Holiday Inn Historic Gateway hotel in Winchester, VA. ... more   less 
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Also Known As:
Holiday Inn Se Historic Gateway Hotel Winchester
Holiday Inn Winchester
Winchester Holiday Inn

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