Our stay was quick and we would never return. No AC throughout the halls upon entering the building, but our room had AC. Elevator banks were out of service and multiple vending machines not working. Sleeper sofa was dirty and old, the arms had no padding that when my son hit his head on it, he hit it on wood. Safe LOCKED our stuff in so well, needed maintenance to unlock it because it wouldn't open. The trolley to bring our luggage had 2 working tires, one flat and one broken, making it difficult to transport our things. The toilet clogged which WE had to unclog and barely flushed after that. Tried to wash our clothes but instead it poured water out the back of the machine covering the floor in inches of water. Maintenance never came to fix, water was still there the next morning when I went to check out. The grounds were disgusting, part of it was landscaped, other half not, dead bird in parking lot. NO LIGHTS in parking lot, making it very creepy at night. Upon checkout I met the owner who was "surprised at my complaints, thought they were all very original". Told him to take a walk and look at the place, and that he wasn't ready to have guests in his facility. For a Ramada they should be ashamed they opened this hotel and to serve people. The two staff members I dealt with were very nice. They too weren't surprised and were embarrassed with all the things that went wrong. Oh and they charged me for the four nights I didn't stay, which they corrected once I went back and made them aware. There are many other lovely places to stay rather than this place, (which we quickly found), maybe once they iron out the issues it will be lovely, but until then the doors should remain closed.
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