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Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway: Traveler Reviews

3.0 of 5
515 Bypass Rd, Williamsburg, VA 23185
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Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
Ranked #2 of 81 hotels in Williamsburg
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615 reviews from our community

Traveler rating
    393
    166
    40
    9
    7
See reviews for
Families
339
 
Couples
143
 
Solo
22
 
Business
30
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Richmond, Virginia
1 review
2 helpful votes 2 helpful votes
“Great First Trip”
5 of 5 stars Reviewed February 13, 2013

Stayed in a one bedroom suite. We liked that the bedroom had a door that closed so that early risers could go in a separate room to get ready or watch tv. We had two queen beds and then I think the suite had a sleeper sofa. (There is a 2 bedroom suite that has a kitchen table and looks nice too)

Beds were crisp, white, and room was clean. 4 pillows on each bed with the duvet-type bedding (not the old fashioned comforters that never get washed).

Quiet heating unit (amazing).
Indoor Pool was clean, hot tub was clean! Towels for pool area were provided. Great chairs for lounging outside, but it was too cold this time.

Had two meals in dining area. Both were delicious, however, our breakfast potatoes were too salty. That's my only negative feedback. I guess the lighting in the hotel room was a little dim, too, but thankfully we let the sun shine in.

I would definitely return. We felt like the staff took care of us and seemed to enjoy having us there! They were sociable and friendly.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Sheri987 about Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review
March 5, 2013
Dear Sheri987,

Thank you for telling us about your stay. We appreciate all of your feedback. We will pass it on to our staff. They always appreciate hearing when they are doing a good job. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope you wills tay with us again in future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg-Historic Gateway
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delaware
1 review
1 helpful vote 1 helpful vote
“Wonderful room and great service”
5 of 5 stars Reviewed February 11, 2013

Just spent a night in Williamsburg, VA and couldn't have been happier with my accommodations!
The room was crisp and clean and we loved the bedding with choices of pillows for anyone's taste. Soft, medium, hard. The front desk staff gave wonderful ideas for local restaurants in the historical district. We used one of the suggestions and had an exceptional meal. The hot tub was very relaxing at the end of the evening after a long car ride. Didn't have time to use the fitness room or swim in the pool, but will definitely allow more time for a longer stay at this hotel on our next trip to the area.

Room Tip: They have wonderful suites with frig and living room area to allow you to spread out.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask triptoitaly about Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review
March 5, 2013
Dear triptoitaly,

Thank you for telling us about your stay. We appreciate all of your feedback. We will pass all of your feedback on to our staff. They always appreciate hearing when they are doing a good job. We hope you enjoyed your time in Williamsburg. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We hope you will stay with us again in the future.

Sincerely,

Holiday Inn Hotel & Suites Williamsburg Historic Gateway
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hagerstown, Maryland, United States
1 review
1 helpful vote 1 helpful vote
“Very Satisfied”
4 of 5 stars Reviewed February 11, 2013

My wife and I took a weekend trip to Williamsburg just to get away and fight "cabin fever" and just relax. Williamsburg Holiday Inn & Suites was just the ticket. They upgraded us to a huge suite for nothing! The front desk staff was very friendly and accommodating. The rooms and the entire property was very well kept, clean and look new. We will definitely be back.

-Steve K

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Tina K about Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review
February 28, 2013
Dear Steve and Tina,

Thank you for staying with us. We appreciate your comments. We hope you enjoyed your upgraded room. We will pass your comments on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Very nice accommodations”
4 of 5 stars Reviewed February 10, 2013

We came to Williamsburg for a getaway weekend and enjoyed our stay very much. Originally wanted to stay at the Williamsburg historic Inn. The reviews for this hotel were so good that we decided to save the money and give this place a try. I highly recommend this hotel, but want to add that their pillows are dreadful and and I suggest bringing your own. Other than that,I could not have been more pleased.

Room Tip: Bring your pillow!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask dixiebelle8943 about Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review
February 28, 2013
Dear dixiebelle8943,

Thank you for telling us about your stay with us. We appreciate all of your comments and concerns. Thank you for your concerns about the pillows in your room. We are sorry for any inconvenience that you were caused. We value all guest feedback because, it allows us to make th necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you for your time. We hope you will consider us again in the future.

Sincerely,
Holiday Inn & Suites Williamsburg Historic Gateway
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Midlothian, Virginia
Top Contributor
61 reviews 61 reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
“BEST PLACE to stay in Williamsburg”
5 of 5 stars Reviewed February 10, 2013

Came here for a wonderful ladies Conference with our church. The staff here are so accomodating, helpful, kind; over the top service. Our ladies did a special party and they allowed me to put my sherbert in freezer/cupcakes in fridge, gave us hot water for the foot baths..whatever we wanted they did. Kirk came in late at night and turned moved out our fridge in room cuz it was making an awful noise. WONDERFUL clean great HOTEL.

Room Tip: IF you really love quiet get a room way down the hall away from elevater, we had 322 and it was wond...
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by jeannette y for Williamsburg
Ask jeannette y about Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review
February 28, 2013
Dear jeannette y,

Thank you for telling us about your stay with us. We are so glad that we could accommodate you and your group. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We value al guest feedback. We will pass your comments on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Holiday Inn Hotel & Suites Willilamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

Also Known As:
Holiday Inn Hotel And Suites, Williamsburg-Historic Gateway
Holiday Inn Williamsburg
Williamsburg Holiday Inn
Address: 515 Bypass Rd, Williamsburg, VA 23185
Phone Number:
Region: United States > Virginia > Williamsburg
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Williamsburg
#2 Family Hotels in Williamsburg
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Your Williamsburg Vacation Begins Here! Take a Virtual Tour of the hotel.Welcome to the Holiday Inn & Suites Gateway a new full service hotel. You ll find comfort and modern luxury at the most convenient location in Williamsburg. Contemporary hospitality and Williamsburg excitement are waiting for you. Your Personal SpaceRelax in your elegant room featuring stylish décor and amenities, including a microwave, refrigerator, wired and wireless high-speed Internet access, dry bar, executive desk, HDTV, and the best night s sleep you ve had in weeks. Our new hotel offers a great combination of rooms and suites featuring our unique one and two bedroom suites. We have a heated indoor pool, whirlpool and fitness center all for your enjoyment. Bistro 515, our on-site restaurant, offers the best in casual dining. Ideal Williamsburg Location Holiday Inn Hotel & Suites Gateway is located off Interstate-64 exit 238 only minutes from Colonial Williamsburg, Busch Gardens, Water Country USA, Prime Outlets, Jamestown and Yorktown. We are also conveniently located for the following: the College of William & Mary, Sentara Williamsburg Regional Medical Center, and Delta-T. This is a 100% smoke free hotel - all guestrooms and public areas. ... more   less 
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