I stayed for one night as I was in town for business. I arrived early (around noon) and was quickly checked in and upgraded to a bigger room for no additional cost. The staff were VERY friendly and attentive!
My room was modern and very clean - I'm picky when it comes to hotel cleanliness and I found this room to meet and exceed my expectations!
The rooms surrounding me had many teens who were apparently in town for a school function and they were being quite rowdy and loud (i.e., yelling in the halls, slamming doors) and I contacted the front desk about this. They assured me they would tell them to be quite and that those students had been in town for a week and hasn't caused an trouble up until that point. I asked if I could move to another floor to where it would be quieter and they happily accommodated my request and I moved another clean and lovely room.
I had breakfast in the restaurant in the morning and the food was great and the services was fast and friendly. Every interaction I had with staff, especially Jan (?) who I think was the manager, was very nice.
This is a great place to stay that is friendly, very clean, and conveniently located to the College of William and Mary and Colonial Williamsburg!