On the spur of the moment my husband and I decided to make the short trip to Williamsburg to spend a night away from home. Our only criteria was that we wanted to stay close to colonial williamsburg. Normally we are pretty picky about our hotels and we have been known to drop several hundred dollars a night so that we can enjoy a superior hotel experience. We were actually surprised there werent more choices for a 5 start hotel near downtown Williamsburg so we chose the Holiday Inn Hotel and Suites primarily due to the high Tripadvisor rating, the very positive reviews and the guest pictures. We were both so glad we did! The hotel is very clean and spacious - our room on the 5th floor was huge and the bathroom was large and very clean. A ton of storage space for our bags and clothes. The TV was big and new - husband very happy as he was able to catch up on a little football. The staff was very friendly and professional from all aspects of our experience ... checking in with David, grabbing a beer from Josh on the way up to the room and checking out. Although we didnt eat at the hotel, we liked knowing the restaurant and bar were available in case we needed anything. The only negative feedback I would give is pillow selections were not great but we brought our own from home so didnt notice too much.

We had drinks at Williamsburg Lodge that night and realized we probably could have stayed there for a more traditional hotel experience but we both agreed you cant beat the value and the experience at the Holiday Inn. In fact we are probably going to be able to come back to Williamsburg more often knowing there is such a great and affordable option. We look forward to our next stay!

From managers to general staff, this hotel was outstanding. Bartender Josh's excellent service made the dining experience very enjoyable at the end of a long business day. The overall service provided by the hotel staff makes this a hotel I would recommend to family and friends and one that I plan to return to when in the area in the future. Thank you to all Jane, Lori, Josh, Kirk especially for great, friendly service.

My husband and have not been to Williamsburg for Christmas in many years. We selected the Holiday Inn and Suites because it was close by the Historical area only about a 5 minute drive.
When I called to make the reservation I was delighted to be upgraded to a suite, for a LOW price. The person taking the call was friendly and helpful. (I later found out this was Jan)
Check-in was smooth as silk.
The next day we met the manager on duty, Jan Herrington. She WONDERFUL!! Fantastic sense of humor, and helpful about things to see and do. I would have liked to have visted more with her but she was too busy. You have a great manager!!
Our room was beautiful and quiet. We will be back when the gardens are in bloom!!

Everyone was helpful and friendly. Josh, the bartender, made sure my service in the restaurant and bar were exceptional (five star treatment). Room and property was above average. Quiet and comfortable place to stay.