We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“3 Nights in a comfy place !!” 5 of 5 stars
Review of Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

Save Saved
You added Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway
3.0 of 5 Hotel   |   515 Bypass Rd, Williamsburg, VA 23185   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #3 of 80 hotels in Williamsburg
Brisbane, Australia
Top Contributor
70 reviews 70 reviews
19 hotel reviews
Reviews in 38 cities Reviews in 38 cities
26 helpful votes 26 helpful votes
“3 Nights in a comfy place !!”
5 of 5 stars Reviewed December 26, 2012

Our stay was great at this clean comfortable hotel. Easy drive to anywhere, with lots to see and do. The room was really comfy and the staff were nice. This hotel deserves it's high rating on Trip Advisor, so give it a go. No breakfast included, which would have been nice, but not a deal breaker.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, December 28, 2012
Dear Gmac_1961,

Thank you for telling us about your recent stay with us. We appreciate all of your feedback regarding your stay. We are so glad that you stayed with us, and that we could accommodate you. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We appreciate all guest feedback. It allows us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

757 people have reviewed this hotel

Traveler rating
    487
    198
    51
    12
    9
See reviews for
402
184
26
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Williamsburg, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 24, 2012

My Wife And I Moved To Williamsburg 7/11 We Stayed At This Facility. We Chose This Inn For Our Family Christmas Get Together )Families From Va And NC). Jan Helped Us Plan Our Visit.She Was Most Helpful And Professional And Was a Godsend To Us .The Group Ran From Age 8 TO 80. (We Had Two Teenage Granddaughters) Our rooms Were 5 Star All The Way, Breakfast WasGreat And We All Voted To Do This Again and
do want Jan To Handle IT Next Year. We All Know She Was Extremely Busy But Never Failed to Be Of Help. It Was Just Great. We Also Noticed Her Attitude Was THE
Same with Other People Checking in. PS THE KIDS LOVED THE POOL

Room Tip: explain your needs upon arrival to receive hands on help and information about williamsburg.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, December 26, 2012
Dear David I,

Thank you for telling us about your experience with us. We appreciate all of your comments and comments about the hotel. Thank you for mentioning our employee Jan. We always try to go above and beyond! We will pass these great comments on to her. Our employees always enjoy hearing when they are doing a good jjob. Thank you so much for your time. We hope you will visit us again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 21, 2012

Kirk and Jeff at the front desk were very helpful when we arrived with checkin and advising good places to eat and visit. The hotel was very clean and modern which is always appreciated and the price was very good for this area. Our only complaints are that the heater in the bedroom blows on you in your bed all night and is a little loud. We also book rooms with a jacuzzi in mind and the jacuzzi was broken the two days we were there. Jan, the Jan, at the front desk was notified and did what she could to fix it but to no avail. Other than these two things the rooms were nice and big, the beds comfortable and the rooms were clean and comfortable. I will look into the Holiday again on the next trip.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, December 26, 2012
Dear Jack K,

Thank you for telling us about your stay with us. We appreciate all of your comments and concerns. We will pass them on to our staff. We are sorry that the jacuzzi was broke. We value all guest feedback. We are sorry for the inconvenience that you were caused. Thank you for bringing that to our attention. Thank s again for your review. We hope you will consider us again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston Salem, North Carolina
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 19, 2012

We stayed for 3 nights in December. The hotel was very clean and the service can't be beat. We were upgraded to a suite as a priority club member . When we got into the room the bathroom door would hardly open due to it hitting on the tile and there were a couple other small issues. I told the front desk manager and it was fixed the next day. They even gave us breakfast vouchers as an appology for the problems we encountered. I will say we were not pleased with the restaurant food as it was very greasy . We chose to eat elsewhere the next 2 days. The hotel staff went out of their way to make sure we had a good stay .

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, December 26, 2012
Dear Delighted053,

Thank you for telling us about your stay with us. We are so glad that we could upgrade you to one of our great suites. Thank you for telling us your concerns about the restaurant. We will pass those comments on to them. We are sorry for any inconvenience that you were caused. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We hope you will visit with us again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericksburg, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2012

We stay here when visiting Busch Gardens. The staff here are so warm and welcoming. I also appreciate the cleanliness of the room and comfortable bed since I am very picky about those two items. Their buffet breakfast has so many items to choose from. This trip I couldn't even think of a suggestion as to how they could improve my stay!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, December 26, 2012
Dear 1MilitaryMomof2,

Thank you for telling us about your stay with family. We apprecaite all of your comments. We will pass them on to our staff, they always appreciate hearing when they are doing a good job. Thank you for your feedback. We value all guest feedback. We hope you enjoyed your time in Williamsburg. Thank you so much for your time. We hope you will visit us again in the future.

Sincerelym
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toano, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2012

Jan was the best! She checked us in and was very nice. The hotel is beautiful and extremely clean. I had looked at another hotel in the area first and it was nasty. We live in town but came to stay so we could go out to eat and have a few drinks. Will be doing it again soon! :)

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, December 26, 2012
Dear Janine E,

Thank you for telling us about your little getaway. We appreciate all of your comments. We will pass them on to our staff. They always appreciate hearing when they are doing a good job. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Your feedback helps us provide that. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williasmburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristow
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 10, 2012

I went to Williamsburg on the weekend of December the 8th, 2012 with my 3 children to attend Christmastown. Unfortunately, despite having paid for $140 in tickets, Busch Gardens did not let me in the park due to "full capacity". The hotel staff at the Holiday Inn was very compassionate about this situation. Especially Josh the Bartender. He knew that this had turned out to be a terrible experience for my family, and he went out of his way to do what he could do to make the rest of our stay in Williamsburg better. He provided excellent service in the dining facility, which included generous discounts on the meal. I don't think I have ever had such terrific service with someone in the hospitality industry as I did with this individual. Very impressive and he deserves a promotion.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, responded to this review, December 26, 2012
Dear Leo P,

Thank you so much for telling us about your stay. We are so sorry for the experience that you had with Busch Gardens. We hope that we did what we could do to help you make the experience in Williamsburg better. We will pass your comments about our staff member Josh. He will really enjoy hearing those comments. We strive to make everyone's experience a good one. Thank you so much for your feedback.. We hope you will consider us again in the future.

Sincerely,
Holiday Inn Hotel & Suites Williamsburg Historic Gateway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway

Also Known As:
Holiday Inn Hotel And Suites, Williamsburg-Historic Gateway
Holiday Inn Williamsburg
Williamsburg Holiday Inn
Address: 515 Bypass Rd, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Williamsburg
#1 Family Hotel in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway 3*
Official Description (provided by the hotel):
Your Williamsburg Vacation Begins Here! Take a Virtual Tour of the hotel.Welcome to the Holiday Inn & Suites Gateway a new full service hotel. You ll find comfort and modern luxury at the most convenient location in Williamsburg. Contemporary hospitality and Williamsburg excitement are waiting for you. Your Personal SpaceRelax in your elegant room featuring stylish décor and amenities, including a microwave, refrigerator, wired and wireless high-speed Internet access, dry bar, executive desk, HDTV, and the best night s sleep you ve had in weeks. Our new hotel offers a great combination of rooms and suites featuring our unique one and two bedroom suites. We have a heated indoor pool, whirlpool and fitness center all for your enjoyment. Bistro 515, our on-site restaurant, offers the best in casual dining. Ideal Williamsburg Location Holiday Inn Hotel & Suites Gateway is located off Interstate-64 exit 238 only minutes from Colonial Williamsburg, Busch Gardens, Water Country USA, Prime Outlets, Jamestown and Yorktown. We are also conveniently located for the following: the College of William & Mary, Sentara Williamsburg Regional Medical Center, and Delta-T. This is a 100% smoke free hotel - all guestrooms and public areas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Agoda, Priceline, HotelsClick, Hotels.com, Venere and Otel so you can book your Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Hotel & Suites, Williamsburg-Historic Gateway, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.