I went to Williamsburg on the weekend of December the 8th, 2012 with my 3 children to attend Christmastown. Unfortunately, despite having paid for $140 in tickets, Busch Gardens did not let me in the park due to "full capacity". The hotel staff at the Holiday Inn was very compassionate about this situation. Especially Josh the Bartender. He knew that this had turned out to be a terrible experience for my family, and he went out of his way to do what he could do to make the rest of our stay in Williamsburg better. He provided excellent service in the dining facility, which included generous discounts on the meal. I don't think I have ever had such terrific service with someone in the hospitality industry as I did with this individual. Very impressive and he deserves a promotion.
- Official Description (provided by the hotel):
- Your Williamsburg Vacation Begins Here! Take a Virtual Tour of the hotel.Welcome to the Holiday Inn & Suites Gateway a new full service hotel. You ll find comfort and modern luxury at the most convenient location in Williamsburg. Contemporary hospitality and Williamsburg excitement are waiting for you. Your Personal SpaceRelax in your elegant room featuring stylish dÃ©cor and amenities, including a microwave, refrigerator, wired and wireless high-speed Internet access, dry bar, executive desk, HDTV, and the best night s sleep you ve had in weeks. Our new hotel offers a great combination of rooms and suites featuring our unique one and two bedroom suites. We have a heated indoor pool, whirlpool and fitness center all for your enjoyment. Bistro 515, our on-site restaurant, offers the best in casual dining. Ideal Williamsburg Location Holiday Inn Hotel & Suites Gateway is located off Interstate-64 exit 238 only minutes from Colonial Williamsburg, Busch Gardens, Water Country USA, Prime Outlets, Jamestown and Yorktown. We are also conveniently located for the following: the College of William & Mary, Sentara Williamsburg Regional Medical Center, and Delta-T. This is a 100% smoke free hotel - all guestrooms and public areas. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Hotel And Suites, Williamsburg-Historic Gateway
- Holiday Inn Williamsburg
- Williamsburg Holiday Inn