My family of five stayed here for two nights in a suite with 2 queen beds and a pullout sofa. The beds were very comfortable. The pullout sofa was another matter. The middle of the mattress was sunk in and you could feel springs everywhere. I mentioned it to the front desk clerk upon checking out, and he wished we had told them so they could have corrected the situation. He did knock a little off our bill.
One of our room keys never worked quite right, even after re-keying, and the second day, an employee happened to be walking by as we were trying it again. He said to try pulling UP on the door handle instead of pushing down, and lo and behold, it worked!
My husband and kids used the pool and hot tub. The pool was average size for a hotel but the hot tub was quite small. Still, they enjoyed it.
We did not eat in their restaurant because we wanted to try some of the local places. There are a lot!
The woman working at the front desk the evening we arrived was extremely helpful in planning our trip to Colonial Williamsburg, showing us the pamphlet with the current week's events, showing us on a map where the locals park, and other tips only a local would know.
One last thing that was a little strange... there were no towel bars in our room. There were two small double hooks. There is even a huge empty space on the wall over the toilet where you would expect to find towel bars, but nope, it was empty. So we had nowhere to hang anything up to dry once showers were taken and the bathing suits were draped over the shower curtain rod.
We stayed in room 407, and overall we were pleased with our stay. I probably would have rated it five stars except that a comfortable bed is my number one priority at a hotel.
- Official Description (provided by the hotel):
- Your Williamsburg Vacation Begins Here! Take a Virtual Tour of the hotel.Welcome to the Holiday Inn & Suites Gateway a new full service hotel. You ll find comfort and modern luxury at the most convenient location in Williamsburg. Contemporary hospitality and Williamsburg excitement are waiting for you. Your Personal SpaceRelax in your elegant room featuring stylish dÃ©cor and amenities, including a microwave, refrigerator, wired and wireless high-speed Internet access, dry bar, executive desk, HDTV, and the best night s sleep you ve had in weeks. Our new hotel offers a great combination of rooms and suites featuring our unique one and two bedroom suites. We have a heated indoor pool, whirlpool and fitness center all for your enjoyment. Bistro 515, our on-site restaurant, offers the best in casual dining. Ideal Williamsburg Location Holiday Inn Hotel & Suites Gateway is located off Interstate-64 exit 238 only minutes from Colonial Williamsburg, Busch Gardens, Water Country USA, Prime Outlets, Jamestown and Yorktown. We are also conveniently located for the following: the College of William & Mary, Sentara Williamsburg Regional Medical Center, and Delta-T. This is a 100% smoke free hotel - all guestrooms and public areas. ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites, Williamsburg-Historic Gateway
- Holiday Inn Williamsburg
- Williamsburg Holiday Inn