We stayed here 4 nights this year and also last year as we toured the Williamsburg area. The staff was great! When we arrived, I had been driving for hours with an indicator light on in my car. The staff directed me to an AutoZone, where they were able to determine, on a Sunday evening, that it was a minor issue. I was able to have it repaired the next day, and the hotel helped me make taxi arrangements to Colonial Williamsburg, only a mile or so away.
The room was spacious and clean with the usual amenities, including a safe in the room. We had a problem with one of our lights. The staff offered to switch our room or have it repaired the next day. We choose the latter, and it was fixed by the time we returned to our room the next day.
There were lots of choices at breakfast, both hot and cold, including scrambled eggs and either sausage, bacon, or biscuits with gravy. My daughter had seconds every day! And there was coffee, tea, and hot chocolate available 24/7 in the lobby.
We were pleased with this hotel last year, returned this year and were equally pleased. The hotel had everything that we needed, and the price, about $100, was reasonable. It is very convenient to Colonail Williamsburg and the Colonial Parkway. I would highly recommend this hotel!