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“Very good Experience but Some Problems” 4 of 5 stars
Review of Hampton Inn & Suites Williamsburg Historic District

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Hampton Inn & Suites Williamsburg Historic District
2.5 of 5 Hotel   |   911 Capitol Landing Road, Williamsburg, VA 23185   |  
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Ranked #6 of 79 Hotels in Williamsburg
Denver
Top Contributor
203 reviews 203 reviews
87 hotel reviews
Reviews in 109 cities Reviews in 109 cities
199 helpful votes 199 helpful votes
“Very good Experience but Some Problems”
4 of 5 stars Reviewed January 6, 2013

This was everything I expect from a Hampton Inn but we had some problems...first it was raining when we arrived and the management allowed people to park in front of the door which made us park and carry our luggage through the rain...second if you did not get to breakfast before 8:00 AM there was nothing left to eat and it did not seem like any more food was served...third the management team seemed overwhelmed and was unresponsive to any special requests...basically the problem was the management team.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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741 reviews from our community

Traveler rating
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    18
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384
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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  • German first
  • Italian first
  • Swedish first
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English first
Overland Park, Kansas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 31, 2012

I would say our stay here was pretty nice and typical of the Hampton experience. We were quite comfortable, and the staff was very friendly. They offered a warm breakfast which is nice when you are traveling. Our rooms were good, however, the heating unit was quite strange as the room would really heat up once you set it at a certain temp, and then the cold air would kick in to cool it off! We heard other visitors talking about this also. Also had some problems with the shower and getting it to stay at the right temp. The hotel is a good value though for the price.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trondheim, Norway
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 30, 2012

We stayed for one night in oct 2012 and found this hotel to be clean, friendly and very good value for our $$. Nice breakfast, decent meal in the restaurant. Friendly staff and big rooms. We had a room towards the courtyard which was very quiet.

Room Tip: Ask for a room faceing the courtyard
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 28, 2012 via mobile

Nothing to complain about here. Room a good size and clean. Bed comfy and shower hot. Breakfast included a bonus. 5 minutes by car to historic district. Good attentive staff with nothing a bother. Good place to stay whoever you are.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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D.C.
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 25, 2012

Hampton Inn has become my default hotel selection anytime I stay in a new area. On this trip, I wasn't disappointed. The room was large, quiet, and the bed was extremely comfortable (with firm and soft pillows). As always, the free wi-fi, parking, and breakfast were a plus. If I had to complain, I'd ask for real eggs instead of powdered eggs. Overall, the staff was very friendly and polite (especially the breakfast crew) and the stay was enjoyable.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 19, 2012 via mobile

After reading the reviews, we thought it was a nice place to stay. Our suite was dirty, the pool was freezing, jacuzzi was closed, our coffee pot was dirty. The front desk staff was pleasant, but cleansiness is a must for us. We will not stay here again!

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GstSrvceMngr, General Manager at Hampton Inn & Suites Williamsburg Historic District, responded to this review, December 27, 2012
Please contact GM with your information of stay and room. We have no record of cleanliness complaints in any suites for December. In addition our pool was closed for renovations so no one could go in and there are no coffee pots in the rooms. We have potless machines that you put a cup underneath. So, it doesn't seem like you have the right location.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Indiana
Top Contributor
261 reviews 261 reviews
36 hotel reviews
Reviews in 88 cities Reviews in 88 cities
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed December 5, 2012

We just returned from two delightful nights in two rooms for girlfriends' weekend for The Grand Illumination, and our stay at this Hampton was just as awesome as the first time two years ago. Nothing is any big deal for the staff; our happiness is their sole goal. The lovely hostess in the breakfast area was so very joyful every day, and she shared with us that we are signing her paycheck, and her only goal is to make us happy to keep that paycheck coming! Great attitude! I highly recommend this great Hampton Inn!

Room Tip: This hotel is in a very quiet part of town. I cannot imagine any one room being better than another...
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Williamsburg Historic District

Address: 911 Capitol Landing Road, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Williamsburg
#2 Business Hotel in Williamsburg
#9 Family Hotel in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Williamsburg Historic District 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
This spacious two queen bedroom studio suite includes all modern amenities including lap desk, iron/board, coffee maker, safe, kitchen area, sofa pull out and cloud nine bedding. ... more   less 
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Also Known As:
Hampton Inn & Suites Williamsburg Historic District Hotel Williamsburg
Hampton Inn And Suites Williamsburg Historic District
Hampton Inn Williamsburg
Williamsburg Hampton Inn

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