My husband and I booked reservations online via Expedia.com for
a weekend stay during the 4th of July. When we arrive, we were not
impressed at the grounds or the building itself.
As we walked to our room, the odor of urine was overwhelming.
Inside, the room was dingy, stained and old. I immediately called
the manager to state my dissatisfaction of the room. He asked
my husband and I to come to the front office.
When I voiced my dissatisfaction of the room and what my specific complaints were. He informed us after about 15 mins of debate
that we could cancel the reservation. That was an offer we wanted and spent the rest of the night looking for another hotel. We specifically asked about payment, he replied that we would not be charged since we did not
pay, we would have to contact Expedia and let them no we were
finding another hotel.
When we called Expedia, the manager changed his story and
we were billed for a 2-night stay in the worst hotel that I have ever
Customers do not settle for these cheap accommodations.
- Reservation Options:
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- Also Known As:
- Travelodge Williamsburg Hotel Williamsburg
- Williamsburg Travelodge
- Williamsburg Travel Lodge
- Travel Lodge Williamsburg