We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Great Wolf Lodge: Traveler Reviews

3.0 of 5
549 East Rochambeau Drive, Williamsburg, VA 23188
Hotel amenities
Great Wolf Lodge
Ranked #40 of 81 hotels in Williamsburg
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

898 reviews from our community

Traveler rating
    195
    358
    165
    100
    80
See reviews for
Families
696
 
Couples
7
 
Solo
0
 
Business
7
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
La Plata, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Not worth it”
2 of 5 stars Reviewed February 17, 2013

This is my second trip to Great Wolf Williamsburg. First time was 3 years ago for NY Eve, and though it was expensive then too, I felt like it was worth it for that weekend..
Now to this weekend:
First, the food is terrible. My sister actually was sick to her stomach after we ate at the buffet on day 1. My first plate I couldn't eat 80% of what was on it because it just tasted off, so I left it on the table and got plate 2. I ended up sticking to the steamed shrimp and a baked potato. Not great for $19.95 + you then pay extra for your drinks. My daugher and friend who are 14 at pizza and corn dogs, also for $19.95 + drinks and my bill was $121 (4 adult charges, 1 sangria, a few soft drinks)--WOW! Needless to say after that, all meals have been outside of the resort, besides one cheese pizza from the Wolf's Den, which was edible. We got a birthday package, so we did get a poster, some coupons for tokens at the arcade, a stuffed animal, some treat bags with candy bars, a cake and a picture book; probably not worth the price, but cute. When I went to get my daughter's cake one of the young ladies that works there was wiping her nose with her hand, then preceded to reach in and move the cupcakes around. Needless to say, not eating anything from there.
In the waterpark there were no towels, no floats, no place to sit-- finally got a float and a towel after about 20 minutes--getting a place to sit, not so much. It is way overcrowded, but slides are still fun even after a long wait.
Housekeeping, nice lady the first day, day 2 no one vacuumed the room. I had to call and ask for them to come back and vacuum the room. Really?
You can see the wear and tear since my last visit, definitley needs some refurbishing.
There are a lot of extra money making operations too, of course the arcade which is expected, then the bowling alley (not regular size--really small lanes) for $5 per person to bowl a game, 3-D roller coster--can't remember the cost (we didn't do it), magic quest-- tons of money for the wand, etc. (didn't do this this trip thank God), the Salon, we did this last time and my daugher loved it, however, her nail polish peeled off like 3 hours later.
Staff has been nice the entire time.
I don't mind paying $495 a night IF I get a $495 a night experience...this time not even close. I don't see myself coming back.

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Chris C about Great Wolf Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
“Gluten free food options”
4 of 5 stars Reviewed February 17, 2013

GWL is what you'd expect - fun for kids, okay for adults. Go in with realistic expectations and you'll be fine. I do want to mention that they have made an effort to accommodate food allergies in the past year. The more notice you give them, the more they can do. Also worth mentioning that the Pizza Hut Express has closed and there is a new pizza place downstairs that has surprisingly good pizza!

Stayed February 2013, traveled with family
Was this review helpful? Yes 1
Ask JenninMD about Great Wolf Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olney
1 review
“Great place, Bad food”
4 of 5 stars Reviewed February 17, 2013

Very good place, Kids loved it. Not very good food options but a Jungle Jim's that you can walk to is good. Water park is amazing!!!!!! Its a very kid friendly place, also there is a kids spa, adult spa, arcade, bowling, and magi quest. Have to go to it.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Blackbeltbtf about Great Wolf Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesapeake, Virginia, United States
Reviewer
3 reviews 3 reviews
“Overpriced for the condition of rooms”
3 of 5 stars Reviewed February 17, 2013

My grandkids love this place! My 5th time visiting and this was the first time I was dissappointed. The room we stayed in was the wolf den and it definitely needed to be remodeled. The carpet was dirty and torn. It actually was taped in some places. The desk staff was not very friendly or helpful! I had a discount coupon and they told me their rate was cheaper so they didn't give it to me. I found out they inflated the price of the room, so I paid normal price. Dining is ridiculous! You have to leave the lodge to get any decent food. They should have better choices than pizza and a buffet! I have always had a good experience, except for this one, and I will be hesitant to return. Great fun for the kids, but management needs to listen to the guests concerns or they will lose continuing customers. The lifeguards and other pack members were fantastic! Really need to do some remodeling for the price!

Room Tip: Stay away from the themed rooms as they have had a lot of wear and tear and not worth the price. Ea...
See more room tips
  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Gloria F for Williamsburg
Ask Gloria F about Great Wolf Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maryland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Last Time”
3 of 5 stars Reviewed February 16, 2013

Everything is overpriced, outdated and the water park is too small for the full capacity it allows. Def needs more tables and loungers by pool. If you get there after 11, you'll be sitting on the ground. Walls are paper thin, you hear everything in the halls, next door and especially from overhead. If I ever return, I'll request a top floor room. Food choices very limited. $14 for a kids buffet that is like warm and doesn't include drinks? Bring your own food or go out. Plenty of good places right out on main road. My advice - wait until summer and go to Water Country.

  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by mom2cam for Williamsburg
Ask mom2cam about Great Wolf Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott's Manor Club at Ford's Colony
Great value on a similar hotel
Williamsburg, VA
4.5 of 5 stars 488 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Williamsburg
Good for business
Hilton Garden Inn Williamsburg
Hilton Garden Inn Williamsburg 4.0 of 5 stars 321 reviews
Near the beach
Woodlands Hotel & Suites - Colonial Williamsburg
Woodlands Hotel & Suites - Colon... 4.0 of 5 stars 459 reviews
Great value
Quality Inn & Suites
Quality Inn & Suites 4.0 of 5 stars 30 reviews
Show Prices ABS:HotelCheckRates-d224336?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d116174?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d110811?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Williamsburg hotels
Marriott's Manor Club at Ford's ... 4.5 of 5 stars 488 reviews Holiday Inn Hotel & Suites, Will... 4.5 of 5 stars 615 reviews Williamsburg Inn 4.5 of 5 stars 226 reviews Kingsmill Resort 4.0 of 5 stars 528 reviews
Show Prices ABS:HotelCheckRates-d110797?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d630455?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d122939?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d112532?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 81 hotels in Williamsburg, ranked by popularity

Been to Great Wolf Lodge? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Great Wolf Lodge

Also Known As:
Great Wolf Hotel Williamsburg
Great Wolf Lodge Williamsburg Va
Great Wolf Resort
Great Wolf Hotel
Great Wolf Lodge Williamsburg
Address: 549 East Rochambeau Drive, Williamsburg, VA 23188
Region: United States > Virginia > Williamsburg
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Family Hotels in Williamsburg
Price Range: $$$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
We are home to Virginia’s premier 79,000 square foot indoor entertainment area featuring our water park, bear track landing. The indoor water park features a 4-story, 12 level tree fort with 1000 gallons of water and dumps down every few minutes. The water park also features a gigantic indoor wave pool, eight water slides, including 3 tube slides, three kiddie slides and two body slides. In addition we have a zero-depth entry children’s pool, indoor pool, two oversized hot tubs, an endless lazy river. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Tingo, Venere, Hotels.com, Travelocity, Orbitz and Hotwire so you can book your Great Wolf Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Great Wolf Lodge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Great Wolf Lodge
Enter dates & see best prices* (from our partners)
Show Prices