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“Delicious food - horrible service.” 3 of 5 stars
Review of Kyoto Japanese Steak House & Sushi Bar

Kyoto Japanese Steak House & Sushi Bar
1621 Richmond Rd, Williamsburg, VA 23185
(757) 220-8888
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Ranked #211 of 303 Restaurants in Williamsburg
Price range: $15 - $20
Cuisines: Japanese
Dining options: Reservations
Restaurant details
Dining options: Reservations
Midlothian, Virginia
Senior Contributor
26 reviews 26 reviews
13 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Delicious food - horrible service.”
3 of 5 stars Reviewed March 16, 2013

Delicious food - horrible service. We've been here for over an hour an 1/2 - yet had to wait 20 min for our bill to be brought to the table. They had quoted 20/30 min wait ... Yet with 4 chefs and 8 tables - it took an hour for the chef to come to our table.

    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
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114 reviews from our community

Visitor rating
    24
    26
    26
    18
    20
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Southport, North Carolina
2 reviews
“SUCKS”
1 of 5 stars Reviewed November 27, 2012

Normally I hate to write a bad review. But I'm going to make this plain and simple. Don't eat here!!! The prices are outrageous, no white sauce, and believe it or not you have to pay almost 3 dollars extra to have your rice fried. I eat at Japanese steakhouses all of the time and although they are a little pricey, the food is worth every penny to me. But not here!!! You will be disappointed.

Visited November 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, Pennsylvania
Reviewer
4 reviews 4 reviews
4 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Dinner was a hit!”
5 of 5 stars Reviewed October 9, 2012

We just had our first of many meals at Kyoto and it was great! My wife had never been to a Japanese Hibachi grill and was a little apprehensive, especially when she watched me eat raw salmon. The salmon was great! Service was prompt, full course meals were a good value especially in this tourist environment and the food was wonderful. We both left there with full bellies and big smiles. Two thumbs up from us!

  • Visited October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Don't go here! Save your $”
2 of 5 stars Reviewed September 30, 2012

Very small portions and paid more than i ever have at any japanese place.
Never had to pay extra to have my rice fried $2.25 extra!
The rice had no taste and was sticky mush!
Very slow service. Waited 45 min before getting soup which tastes like Gargleing salt water, another 30 min before salad came which there was only one choice of dressing.
Two people from our table left after soup. We should have too!
The place wasn't that busy on a Saturday night but only seemed to have 3 chef and two wait staff.
And...finally Who serves bean sprouts cooked in the left over chicken sause left on the grill at the end of the meal with Japanese food? YUCK :p
Went to Dave's Kettle corn at the outlets afterward...YUM :)
Who has room after Japanese food for pop corn?

    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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Williamsburg, Virginia
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Still remember”
5 of 5 stars Reviewed September 4, 2012

Good food, service as expected. Entertaining cooking as well as a meal. Good atmosphere. Did not try the sake

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