We booked this resort as part of a golf package at a Golf Show in Pittsburgh in 2013. We had stayed at the condominium section 4 years prior with a good experience. This stay was totally different. The 2 bedroom cottage we were assigned was in need of severe updating from filthy bathroom fans, a deck that needed re-stained and sealed, a noisy toilet that constantly needed it's chain fixed and on our 2nd nite, the glass in the door to the deck shattered, thereby we weren't able to access the deck. Not a very good experience if the management wanted a customer to purchase. The personnel at the 800 number were non accommodating on all aspects of tour times, check in, and ticket vouchers. We definately voiced our concerns with managment and sales. Sorry about this experience, because we love the area. Won't be back.
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- Also Known As:
- King`s Creek Plantation Hotel Williamsburg
- Kings Creek Williamsburg