My family of 4 purchased a 3 night package and stayed in one of the Cottages. We were required to attend a "sales preview" in order to get 4 Water Country USA tickets. First I will review the resort and then the sales preview.
The resort itself was actually nicer than I had expected. The cottage that we stayed in was very clean and quite a bit nicer than some of the condos we have stayed in down in Orlando. The beds were comfortable, the kitchen and living rooms were very spacious. They provide plenty of toilet paper, garbage bags, soap, etc. They even provided paper towels! Nice flat screen tv's and dvd players in all of the rooms. It was very quiet, which was very nice. So I would actually give the cottage 5 stars.
The resort itself has some good and bad's -- the gym is actually very good for such a small resort. The only problem is that the gym isn't open early, so if you are like me and want to get your workout in at 6 a.m., you are out of luck. There are only 2 medium size pools though, and only one hot tub. The game room was a bit of a junky joke -- not very many games and it was really in a run-down room. We didn't use the DVD rental system so I am not sure how that works. Even though there is a "guard house" when you first come into the resort, there is no guard on duty so anyone could come and go if they wanted to. There are also no sidewalks around the resort, so if you want to walk up to the main pool or gym, you have to walk in the street. I like to go out and jog and there are no jogging trails nearby, you just have to run several laps around the resort. So I give the resort itself 3 stars. If they improved their game room, added another nice pool w/hot tub, and added a jogging trail and side walks, I would give it 4 stars.
Now, the "sales preview"... I had read some horrible reviews prior to going so I expected the worst. We were told that we could call no earlier than 10 days prior to our arrival to schedule the sales preview. They offer them 3 times a day -- at 8:30, 11:30, and 1:30. Well, we got told they only available time was the 1:30 one, which really sucked because it is right in the middle of the day and you pretty much lose that entire day (can't go to any parks, etc.). We did, however, ask once we checked-in if we could get into the 0830 one and were told we had to call a reservation number to change our appt. I called the number and the lady was actually quite helpful and rescheduled our preview to the last day we were there at 0830. She even gave us our Water Park tickets early so we could used them.
We showed up at 0830 for our preview and got assigned to a salesperson (each couple gets assigned to their own salesperson). They had coffee, tea, water and donuts. Our salesperson was very nice, asked a lot of questions, and talked, and talked, and talked. We were there almost 3 hours! She spent a considerable amount of time building rapport and telling us stories of her vacations and how it is so awesome to have those experiences. She spent more time doing this than talking about the actual timeshare specifics. They then show you the rentals, and quote an outrageous price (starts at $49K). They then give you 4-5 other options, going down in price. They were not overly pushy or rude, just persistent though. When they keep going down in price, you are actually not getting a better deal because they keep slashing the points down with the price. Either way, we declined and finally left after almost 3 hours. If I ever do this again, I would say upfront that we are only staying the required 90 minutes and that if they haven't convinced us by then, we are leaving. 3 hours is ridiculous...
The cottages were great!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your feedback and the thorough candid review of “all aspects” of your visit. King’s Creek does have Security Personnel on the property at all times, even when you do not see them at the front gate. Starting in 2014, the front gate will be manned 24 hours every day! Your comments about the Sales Preview were very helpful as well. The satisfaction of all of our Guest and Owners is our priority. Balanced feedback such as this will certainly help us to improve. We look forward to seeing you again soon!
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