We stayed here on an exchange so that we could enjoy Busch Gardens, Water Country USA, and Colonial Williamsburg. The location is close to all 3 and very close to the water park. We purchased bounce passes through the Busch Gardens website which I highly recommend if you plan on visiting all 3.
We stayed in the cottages which have a lockout feature, depending on how much space you need. Our unit was a 2 bedroom plus sleeper sofa and did not include the additional space of the lockout. The bedrooms were on the second floor,king sized in one, two twins in the other. The bedrooms each had a full bath and there was a half bath on the first floor. There is a full kitchen, ample utensils, etc. The washer and dryer were stackable variety and dryer took a minimum of two cycles to dry anything (load size didn't matter). The rooms were clean and in good condition for not being one of the newly remodeled units. We had no issues with noise from the adjoining side as others have noted in the past, although we weren't in the Townes.
The pool facilities were very nice and we were fortunate enough to be close to both the indoor and outdoor. If you plan on using them I would try to request this when you book as some units are quite a distance from the pool (including the much pricier Estates,which currently have no pool). They will send someone to pick you up if your unit is farther away and you have mobility issues (per staff conversation).
Overall we were satisfied with our visit. We found most but not all staff to be friendly, though not overly so. I would recommend skipping the timeshare presentation for now. As commonly noted, they do not keep to their promised timeframe and they are clearly coached to push one product (ICE) I order to sell the real product (points). If it doesn't fit your needs, too bad, they just bring in someone else to pitch it again. This sales force would greatly benefit from additional coaching around their own product so that they can sell with confidence instead of struggling to articulate the finer details of their own program when educated questions are asked. We may have seen the benefit to being an owner if they could make the points system tangible in a formal presentation instead of just speaking in generic terms. It would be highly beneficial to have merchandising to support this instead of scribbling figures on notebook paper (highly unprofessional). It is worth noting that we attended this because we are looking to add to our portfolio (albeit probably not for 3-6 months) and did not stay here based on one of their deals that required us to attend. We have been very satisfied with our existing timeshare but were interested to hear from others as we only have experience with our own.
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- Also Known As:
- King`s Creek Plantation Hotel Williamsburg
- Kings Creek Williamsburg