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“Nice spacious room” 5 of 5 stars
Review of Holiday Inn Express Williamsburg

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Holiday Inn Express Williamsburg
2.5 of 5 Hotel   |   1452 Richmond Road, Williamsburg, VA 23185   |  
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Ranked #24 of 79 Hotels in Williamsburg
Houston, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Nice spacious room”
5 of 5 stars Reviewed December 16, 2013

The room there (on the second floor near the elevator) was one of the largest rooms I've ever had at a Holiday Inn or Hampton Inn. It had a microwave, icebox and sofa sleeper. The room was very quiet. The king bed was comfortable and the lamps on the nightstands had electrical receptacles for our breathing machines. The bathroom too was spacious and the shower had plenty of hot water. The thermostat would not get the HVAC system to cool the room down below about 75 degrees, making the temperature in the room a little bit on the warm side. The TV and remote were easy to operate and the treadmill in the exercise room came in handy. The hotel offers free wi-fi throughout. The front desk staff was very efficient and checked us in quickly. The breakfast was very good with pancakes, muffins, bagels, scrambled eggs, sausage patties, hard boiled eggs, yogurt, cereal and oatmeal. The location was very convenient to shopping, restaurants, Colonial Williamsburg and William and Mary College. We will definitely return on our next visit to Williamsburg.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine P, General Manager at Holiday Inn Express Williamsburg, responded to this review, December 18, 2013
Thank you for staying with us at the Holiday Inn Express & Suites, East. I am glad you were able to enjoy the different amenities we have to offer. I look foward to you next visit to Williamsburg. I will share your experience with the staff.

Happy Holidays!
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250 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Roanoke, Virginia
Top Contributor
102 reviews 102 reviews
11 hotel reviews
Reviews in 39 cities Reviews in 39 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 14, 2013

Wife and I made a quick one day trip to Williamsburg, Va, one of our fun trips for a get away before the Christmas holidays. We spent the night at the Williamsburg Holiday Inn Express and has a nice room and the staff was very nice. Morning breakfast was great and we go some touring doing the next morning.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine P, General Manager at Holiday Inn Express Williamsburg, responded to this review, December 18, 2013
I am glad you enjoyed your visit with us at the Holiday Inn Express & Suites East. We strive to give our guest the best experience they can have. I will be sure to let the staff know you had a great time. Happy Holidays!
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Bradenton, Florida
Top Contributor
123 reviews 123 reviews
17 hotel reviews
Reviews in 54 cities Reviews in 54 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 19, 2013

Stopped here for an overnight while visiting the sights of Williamsburg. Location is perfect, close enough but not to close. I was surprised the hotel seemed pretty empty. Very comfy king size bed is a bonus. Large room with full size couch as well. Perfect for pizza dinner in the room while chilling out after a long day. Front desk staff were super friendly, they alreay had my key made before I came in. Made for a super fast check in after a busy day. Early morning breakfast is a great way to start a long day on the road home. Definately would stay here again if I was in the area.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine P, General Manager at Holiday Inn Express Williamsburg, responded to this review, November 25, 2013
Thank you for visiting with us at the Holiday Inn Express & Suites Williamsburg. I will let my staff know your experience. I look forward to seeing you again in the future.

Thank you
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Toronto, Canada
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 2, 2013

The hotel was very convenient to the center of the tourist district but not trapped in it. The hotel was clean and everything worked as expected. The usual Holiday Inn breakfast is provided. H.I. Express is a reliable comfortable stop. Made welcome at desk and breakfast.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine P, General Manager at Holiday Inn Express Williamsburg, responded to this review, November 7, 2013
Thank you for visting with us at the Holiday Inn Express. We look forward to your next vist to Williamsburg!
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New York
1 review
1 of 5 stars Reviewed October 30, 2013

I have not encountered worst customer service than at this hotel. I was aknowledge at the front desk by 3 agents talking to each other saying "Oh im not logged into opera.." "Who is going to check her in?" All I wanted to do was get checked in and go to my room instead I was left akwardly standing waiting for people to decide who was going to check me in. I Certainly would not recommend this hotel to anyone. There are plenty of hotels on the same strip that im sure would have great customer service if not acceptable.

  • Stayed October 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy S, General Manager at Holiday Inn Express Williamsburg, responded to this review, November 1, 2013
I would like to appologize for your check in expereince you had at the Holiday Inn Express Williamsburg. This is not the kind of service I want my guest to receive. I would like to speak to you about this so that I may work with the staff. I can be reached at 757-941-1057 or at cpatton@ltdhospitality.com if you would like to contact me.

Thank you
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Punta Gorda, Florida
Top Contributor
197 reviews 197 reviews
39 hotel reviews
Reviews in 103 cities Reviews in 103 cities
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed October 26, 2013 via mobile

Our king suite was clean and very comfortable for our three day stay in town. The front desk crew were very helpful and the breakfast ladies put out a delightful spread, including eggs, sausauge, biskets, pancakes, fresh fruit. You will not go hungry. Personally I enjoy breakfast by 6 AM but.......

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy S, General Manager at Holiday Inn Express Williamsburg, responded to this review, November 1, 2013
I am glad that you had a great visit with us at the Holiday Inn Express! I will ensure the Front desk staff and all the staff know how happy you were with your stay. I look forward to your next visit to Williamsburg!

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotch Plains, New Jersey
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 24, 2013

Loved this hotel - very clean - well kept. Will be staying here in the future. I feel you can't go wrong with a Holiday Inn Express. The front desk people were very helpful - with things to do and see and places to eat.

Room Tip: All rooms were great.
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy S, General Manager at Holiday Inn Express Williamsburg, responded to this review, November 1, 2013
I will share your expereince with all the staff at the hotel. I am happy that your stay was enjoyable and the service you received was top of the line. I am please that you will make the Holiday Inn Express Williamsburg your hotel of choice!

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Williamsburg

Address: 1452 Richmond Road, Williamsburg, VA 23185
Phone Number:
Location: United States > Virginia > Williamsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 79 Hotels in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Williamsburg 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
Holiday Inn Express Williamsburg has won a 2013 TripAdvisor Certificate of Excellence! The hotel completed a renovation in Summer 2013. The Holiday Inn Express Hotel & Suites East in Historic Williamsburg Virginia provides a sensible choice for travelers to Virginias historic triangle of Colonial Williamsburg, Jamestown and Yorktown Located in the heart of the historic district, nearby attractions include Busch Gardens, home of the new roller coaster The Griffon, Water Country USA, Colonial Williamsburg, the College of William & Mary, Merchants Square, Premium Outlets, NewTown Shopping and Entertainment, Yankee Candle, Ripley s Believe it or Not,Mariners Museum, Virginia Living Museum, Williamsburg Winery and The Williamsburg Pottery. Golfers can experience 15 championship golf courses such as Kingsmill, Stonehouse, Royal New Kent and Golden Horse Shoe. Local corporations include Anheuser-Busch, Inc., Sentara, Ball Metal, Surry Power Plant and Riverside Health Systems. Nearby government facilities include National Center for State Courts, Camp Perry, Cheatham Annex, Yorktown Naval Weapons Depot, West Point Armor Group International Training and Fort Eustis. ... more   less 
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Also Known As:
Holiday Inn Express Williamsburg Hotel Williamsburg
Holiday Inn Williamsburg

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