We travel to Williamsburg 3-4 times a year and have stayed in various hotels including the Williamsburg hotels. This is a little gem. The rooms are spacious, clean and I am not sure I have received better hospitality from the staff. I use to travel 3-4 months out of the year for 10 years throughout the country - so this says a lot. They were helpful, courteous, and always smiling. For a budget conscious family, you cannot go wrong.
We traveled with an 8 and 12 year-old to visit Busch Gardens and Colonial Williamsburg at Christmas and had a great time. We love Williamsburg and will be staying here again. 5 stars. Kudos to your staff.