We picked this hotel because we were looking for something pet friendly within walking distance to the historic area. We were disappointed in the quality of the room. I was not expecting the Ritz Carlton or anything, but the room needed help. For starters, the room was pretty small and not terribly well laid out. also, while the refrigerator was nice, it was too big and should have been smaller or places someplace else in the room (it is on top of the dresser). The bathroom was peeling and rusty- NOT nice. I did find the front desk staff to be helpful and kind, which was at least one redeeming quality. Oh and while we did not swim, we saw the pool and the pool deck looked in much disrepair and not nice! We would not stay here again.

The hotel is in a great location and was very reasonable. My family and I travel to Williamsburg every year and we tried a different hotel since the one we always stayed at closed down. This hotel had a very friendly staff and great service. Also, the indoor pool and breakfast were excellent. On our next trip to Williamsburg in 2013 we know where to stay!

We weren't very impressed when we arrived at this hotel as it looks very tired. Our room had a musty smell but we thought it would be ok for one night. The pool area is ok - the jets in the spa weren't working but it was warm - and had bits of leaf in it (not sure how as it's indoors) and didn't look all that clean - we didn't stay there long. The shower took a long time to run any warm water but it was ok. So I thought it was cheap so my expectations weren't high. But even cheap shouldn't mean mouldy food on the breakfast buffet. The waffle maker wasn't working but there was hot coffee/tea etc. The cereals were in a large dispenser and they seemed a bit stuck together. Still there were bagels - fortunately I noticed the one I picked up was covered in mould - not just a small bit but a well established growth. The bottom was covered in green mould - made me feel sick.

Checked in yesterday, 12/6/12, for a 2 night stay. Location is great and the woman who checked is in was very helpful. You're about 3 miles from Busch Gardens and a short walk to the Historic district. The free coffee and tea in the lobby is also a nice perk. The room we are in is a nightmare! It is filthy from top to bottom - we are staying in an outside corridor room that is pet friendly. Maybe that's where we went wrong. The furniture is covered in dirt, carpets are disgusting, there are dead bugs on the lights and the list goes on. I'll post photos, as well. I only hope the inner hotel rooms are nicer because if they're all this disgusting, then this hotel is in some serious need of an overhaul!