We have been Bluegreen owners for many years, but have never been as disappointed with one of their properties as this. We were there for two weeks. We had conversation and emails from/with them prior to arriving. The emails stated that there were all kinds of activities available for adults and children on site, and the phone conversation said the outdoor pool would remain open until the first of October. After arriving, we find out that they stopped doing the activities for the rest of the season and the pool was closed! The pool is in the middle courtyard of the Old Patrick Henry Inn next door. It is not heated, but we only were interested in sitting outside next to it to enjoy the lovely weather, as there are no room balconies or other outdoor spaces in which to sit. The only outdoor seating is next to the entrance doors. This is where the smokers sit - makes you gag when going in or out the doors. The pool WAS open our first day there. The next day we went over there and there was a sign that said CLOSED, the gates were all locked and the outdoor furniture taken away! They are tearing down that hotel (Patrick Henry Inn) soon, so apparently were no longer interested in their guests' wishes. Since there were no activities and no pool, thank goodness we did not have children with us to keep entertained! We (two adults) were in a studio. It was quite confining for two weeks, but we knew ahead of time it would be small. The furniture was fairly comfortable, but the placement of it was terrible. The bed was placed directly in front of a small corner window (the ONLY window) and was right up against the wall. You had to stand or crawl over the bed to open/close the blinds or to make the bed - getting up during the night was a trick! We thought of several other ways the room could have been arranged to be much more "user friendly" and comfortable - wish they would too. There was also a sofa-bed, though I can't imagine more than two people in the room. The kitchenette was small, but well-stocked. The full-sized refridgerator, dishwasher, stove top, and the micro/convection oven were very nice. The bathroom was also nice. We had a problem with our ice-maker and the housekeeping/maintenance staff fixed it within minutes. Most of the front desk staff were great, but a couple of them didn't seem too sure of some things. Jeri B. and Celeste were outstanding. The location is wonderful - almost across the street from Colonial Williamsburg and only a couple of miles from Busch Gardens. Others have complained of the train noise behind the building. We were not bothered by it even though it was day & night. If we return, it will definitely depend on what they do with the property, etc. after razing Patrick Henry Inn. At this point, it was hardly better than a hotel room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.