Stayed here during the first weekend of August and had an enjoyable stay. There were a few hiccups which were addressed and did not effect our stay too much. Traveling with my mom, my hubby and our two boys 8 and 3 yrs old.

Check in was a little hectic, the line was long and in an effort to slim the line down they sent us to the back reception area to pick up our keys, welcome packet and a few sandwiches. Because my mom is already an owner an already had an appointment for some sort of updates there was no need to try to sell her on a presentation and we were only supposed to be picking up keys etc.. However, when the sales people realized they were not going to get credit for signing us up for a presentation it seems they started bickering over who was going to get our welcome pack and send us on our way.. They bounced us from one person to the next until my mom slightly complained, then we were on our way..

The room 2 bedroom/2bath on second level was very clean and all furniture seemed to be in good condition. First hiccup- in the master bedroom my husband went to pull the curtain back and the rod separated from the wall and nearly fell off in his hand.. He stabilized it and got it to stay up and we called maintenance (around 6pm ish) we told them it was fine for the night since we were heading out to dinner and that they could send someone in the morning. Morning came, we went and had breakfast came back and headed to the pool and spent most of the day at the pool. Pool was lovely, very clean and though it was a pretty booked weekend did not seem crowded. We had lunch at the restaurant in the building with the recreation area and it was decent. Around 4pm decided to head back to the room and upon return noticed that the curtain had not been fixed.. Called maintenance again and was told they would send someone.. In the meantime we decided to warm some of the leftovers from Bonefish grill from the night before.. Preheated the oven and as I went to open the oven to put our food in, the ENTIRE oven door fell off the hinges and nearly crushed my foot.. Luckily I was able to catch it before it hit me! Quite the balancing act since I had a pan of food in one hand. So no oven, now warming our food in microwave.. Called maintenance and they sent someone to fix the oven within 30 minutes.. However, there was no fixing the oven since the door would not stay on.. Considering we had groceries and planned on using the oven during our stay.. They installed a new oven.. Between the curtain rod and oven, maintenance was now in our unit for over 2 hours, well past quitting time for them, but they got it done.

The boys loved the playground area and the pool! We also took a drive out to the beach about 20 minutes from the resort, I believe it was Yorktown. Not really a beach beach, but there was sand and the kids were able to play in the little inlet area. Had ice cream at Ben and Jerry's and a nice relaxing evening sitting along the waterfront!

All in all, we would stay here again, actually my parents have stayed here several times before and say its always clean and comfy.. This was my first visit. The grounds are nice and well kept! Geeat for walking and getting a little excercise in. We all really enjoyed the pool and we would definitely stay here again!

When we first walked into the two bedroom apartment, I was so disappointed I was ready to walk back out. The furnishing were old and not of good quality,the floors were all scuffed up and old. The bathrooms needed major renovations. The only saving grace was there was an enclosed hot tub. That is the only reason why we stayed. Within a 24 hour period we had to call maintenance about 5 times. Sometimes it was for something minor but one time the shower from upstairs was leaking down into the hallway and into our apartment. The maintenance people were wonderful. They responded quickly and were so pleasant to deal with. This resort needs to spend some major dollars on renovations and just on simple everyday maintenance.Not much in the way of on site recreation.

We've stayed here sporadically over the last 20 years or so and have always enjoyed it. It went through a period of poor maintenance, but now seems to be in very good shape!. It is very convenient to all the usual Williamsburg attractions and shopping, but is a nice and quiet oasis amongst the hustle and bustle of this very popular area. The grounds are simply beautiful and fit in well with the historic nature of the area. The amenities are great - indoor and outdoor pools, several restaurants on site, a helpful staff and plenty of extras.

Maintenance was very quick to replace a broken overstuffed chair in the livingroom that would be easily missed by the cleaning crew (since I'm guessing they don't "test sit" while they are cleaning)! The place was very clean and fully stocked with everything we needed to cook a meal. Even the linens were quite nice.

If you are looking for night life, this isn't your best bet. But for families or couples I highly recommend it! If you get a first floor unit - enjoy the private jacuzzi! This is a great place to relax and enjoy between seeing all Williamsburg has to offer.

Stayed here for 3 nights recently to attend a Busch Gardens Halloween Weekend event. Accomodations were clean and safe (my two musts) but the two guest rooms each had their own bathrooms and one of them only had a tub (no shower head). Not very convenient for that family's weekend. Check in went smoothly, although I would AVOID the Welcome package (hint hint it's a timeshare folks) and turn off the phone in your room for the weekend...to avoid any confusion on why you are staying here. The townhouse accomodations were roomy enough for the 5 of us. The kitchen was adequate for the most part, however a simple frying pan would have been nice for eggs in the morning. The small appliances were all Cusinart and in good working condition. The rooms were a bit outdated and a little dingy in some areas but overall clean enough for a weekend. We'd stay here again but would likely just choose one of the nice hotels in the area and avoid the whole Timeshare sales deal altogether.