I stayed at the Greensprings Resort for 4 nights right before Christmas with my family. We had two suites connected in building 6. (which was not one of the newly renovated units) My wife and I have a young child so we wanted to be able to have the two suites connected on the same floor so he could move around easily. The newly renovated "connected" units are on different levels, so while they are newer we decided against it.

From the moment that we pulled up the staff was extremely helpful and constantly tried provide any assistance they could. There is a guard shack at the entrance and every car is checked to make sure it has reservations or a parking pass for the lot.

The property has many buildings and like you've read some are newly renovated and some are not. After staying in an "older" unit, it was still great and would recommend a friend staying. Their were at least 4 playgrounds with swings and that was something that we really enjoyed about the property. If you have a small child the only playground with infant swings is the furthest away from the main building and near the entrance of the property.

The rooms themselves have great beds, great sheets, great pillows, great towels, I know this seems small, but when you stay somewhere and they don't have great items like these, you notice.

One thing was interesting was that the two units we had different layouts and the unit we hung out in the most had more of an open layout and larger kitchen with breakfast bar.

Diamond Resorts International will do anything you ask of them within reason to make your stay better!!!

First off let me say that if you have an issue with stairs... be sure to ask for a lower floor. Secondly, You pay for WiFi. Thirdly, if you are into trendy surroundings ask for an updated model. Other than those three things...we had a top floor but loved the peace, quiet and birds-eye view of the woods and a small pond. The management had the kitchen and bathrooms filled with all you need. We were very pleased with the accomodations even though it wasn't one of the "latest updated". It was so clean, smelled good and homey that we didn't care that the carpet and surfaces in the kitchen and bathrooms weren't the latest style. It actually was very homey and we just needed clothes and a few toiletries and we were set for the week.
The timeshare week that we stayed was a very good deal for what we received. We always enjoy our stay in Williamsburg.

My husband and I own a timeshare and came to this resort for a get away. We had a two bedroom unit - very spacious - and more room than we really needed. They supply a small amount of dishes and utensils that are adequate for use. Very clean. Friendly staff. Would stay here again if ever in the Williamsburg area. Liked this one better than Powhatan (we stayed there a year ago) because the unit we stayed in this time was closer to the main buildings - which is our personal preference. I actually wish we could have stayed a few more days. Timeshare pitch not a plus as we already own one and traded into this resort for a stay. Didn't want to hear it, but ended up sitting through a long presentation. (I did not rate this room on the basis of the presentation) One thing I did notice though was that there was no place to put your soap or shampoo in the shower. It was awkward but doable. I know its a small thing but attention to detail is important.

We stayed for 3 nights after a late change in plans for Thanksgiving. All in all, it was a very nice stay. So, here's the good (a lot), the bad (not so much), and the other. Note that we stayed in a refurbished unit, so I can't say if this applies to all units.

Bad: not very much at all, and nothing of great import. The first thing was an annoyance. This condo resort both rents out as if it were a hotel, and operates as a timeshare, and they do try to press the timeshare sales pitch. More about that below. The other thing was that the ceilings are not incredibly thick. We had a family with an child of about 8 abocve us, and for a while each evening, we could hear him working out his excess energy :-). The sound of his running and jumping came through loudly. However, we did not hear anything else from the floor above, so that wasn't that big a deal.

Good: A clean, roomy, well set-up 2 BR apartment.
Master bedroom: KIng bed, with plenty of room besides. Plenty of storage - a closet, a dresser, 2 nightstands. The bed was comfortable, the sheets were clean and felt like they should (i.e., not institutional, siff, rough, etc.). Medium sized flat panel TV, and a claock radio with mp3 player attachment. The only minor complaint was that the lights (bedside only, 1 each side) were a little bit dark overall. Not a problem if reading in bed, but not as good if looking in the dresser, for instance.

Master bath - very roomy, with shower and whirlpool tub, two sinks, toilet, plenty of light, good water pressure and temperature. Soap was provided, as were towels and paper (nice, since some
condo rentals don't).

2nd BR - ours was 1 queen bed, though some come with 2 twins. No TV in second BR. Otherwise, it was similar to, though just a bit smaller than, the master BR. Its bathroom is smaller, just sink, toilet and shower, and has doors to both the bedroom and the living room.

Kitchen - nice amount of room, and very well appointed, with a full size fridge, electric oven and range, a microwave, a really nice coffee machine, toaster, pots, pans, and all the dishes and utensils you'd need.

Dining room - with table and room/seating for 6

Living room - couch and chair, flat panel TV with a good range of channels. Ours opened to a patio, others to balconies.

Other: The location is at the southwest end of Williamsburg, making it less accessible to the Colonial area, Busch Gardens, etc. But this was not a major hardship - we're talking 10 to15 minutes instead of 5 to the Colonial Williamsburg parking lot. It is about 2 to 3 miles from a few shopping centers with restaurants, supermarkets, etc. The pool is outdoors, so, what with it being late November, it wasn't available. There are no elevators, at least in the building we stayed in, so only 1 in 4 of the condos per unit are barrier free. Not an issue to us, but just in case it matters to you. The parking areas in fron of the units were close to full each night. I think there is enough for each unit, but not if too many have multiple cars staying there. Wi-fi in the area, but it is not free. You need to purchase straight from ATT. It was not expensive. If you have a personal hotspot, coverage was 3G and spotty.

and more about the sales pitch: So, they try to sell timeshares to everyone who stays, including attending an "information session" (a.k.a. sales pitch). They actually preschedule you for such a session, without asking. Ours was "prescheduled for my convenience" at noon on a Friday, right on the middle of the day, when we'd be doing whatever we came to Williamsburg to do. To make it even better, the sales force is labeled "the concierge desk", and you are referred to them after checking in for your welcome package ( pamphlets, coupons, a packet of starbucks coffee grounds), and then they lead right into how they've also done us a favor by setting us up for the sales meeting. The saleswoman/concierge I spoke to was very cheerful and friendly, but once I made it clear that I wasn't interested, you could see the switch go to off - the smile disappeared, and she literally turned her back to me and started talking to a colleague. Nice way to build interest! I feel, I've paid you $150 +/- a night, I don't owe you anything but that and normal politness. I certainly don't owe you a chunk of my time. Fortunately, I had been pre-warned via online reviews, so I was ready and not surprised.