My family of six (2 adults 4 children) stayed in condo 12-301A July 2nd-6 th.
Upon arriving we were greeted very nicely by security at the gate. We went to check in and then had to go to a seperate desk to receive our parking pass and listen to a looong spiel about attending the timeshare presentation. We finally just said we will call you and let you know. We never did because we were only in Williamsburg for 4 nights 5 days and I had already had everything scheduled and planned out.
We arrived at our building to realize that our condo was on the third floor. When you have a family of six staying that's a lot of luggage. My husband was not to happy lugging luggage, groceries and a cooler up all of those steps.
Walking up the stairs for the first time we saw bags of old towels sitting out on the landing that stayed there for three days. Right outside our door was an old cheez it that sat there for days. On Saturday I noticed the cheez it was black. It was covered in ants. It was then my husband and I noticed the trail of ants crawling along our door frame. My husband went to find someone from house keeping. They came and vacuumed it up. Also trash piled up outside because the trash cans are not big enough to hold everyone's trash from their condos.
The condo itself was nice (space, beds, appliances,etc)
The negatives were the crumbs all on the floor when we first walked in (my husband used the vacuum left in the closet and vacuumed) the occasional bugs and an awful odor (smelled like cat urine) throughout the entire condo. There was a nail strip sticking up through the carpet as you would walk into the hall bathroom and I seemed to step on it every time I walked into the bathroom...ouch! The water in the showers was another complaint. Showering my two youngest was a nightmare because they were tired from long days of activities and would have to take showers that wouldn't stay warm. They would be warm for a time and then turn freezing cold and you'd have to wait five minutes or so for it to warm up again. In the meantime my kids would be screaming crying because they were freezing and tired.
Upon packing the van for our trip my husband laughed at me as I threw in a couple of pots and pans as a just in case because we were planning on cooking dinner every night(with such a big family eating out gets way too expensive). Sure enough we get in our condo and it has plates, cups, silverware, cooking utensils but no pots and pans to cook in. I am so glad I brought a few of my own!
The only amenities we used on the property were the arcade and the mini golf so I cannot comment on all of the other amenities. The kids were happy with them so I was happy. We had bounce tickets to water country, Busch gardens, and colonial Williamsburg so we were gone for most part of the day every day but when we were in the condo I felt like I spent majority of my time telling my kids not to run or to be quiet. Third floor is probably not the best place for a family with four children...
Checking out went smoothly even though we are still waiting for the $100 to be refunded to our account. We didn't complain during our stay of the negative things because we were go go go the entire trip and only used the condo to sleep and eat. We did let them know upon checking out and Shae who helped us check in was also the one who checked us out she wrote our complaints down on a post it note. I am hoping they were taken care of before the next tenant arrived.
My last complaint is that we seem to have brought a few of those ants from our condo home with us to Maryland as we found them crawling on our cooler when unpacking the van...
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- Also Known As:
- Wyndham Kingsgate Hotel Williamsburg
- Wyndham Hotel Williamsburg
- Wyndham Resort Williamsburg
- Fairfield Williamsburg Kingsgate
- Wyndham Williamsburg
- Kingsgate Resort Williamsburg Va
- Williamsburg Wyndham