I rated these a 5 and I think that is so. The suites are lovely and they have every amenity. They are reasonably priced. Go through a online agency and compare. They will try to sell you a timeshare but are not heavy handed. The only negative comment I have is that we didn't realize there would be no daily maid service (not a big deal) but we didn't have coffee supplies. However there is a Kmart in walking distance. We did have a great time. The place must be wonderful in summer. Staff was great.

We stayed at this resort in March of 2012 - just read some of the negative reviews and felt it my duty to give a positive one. The 2 bedroom unit we stayed in was very clean - although I had brought my own laundry detergent and cleaning supplies as I will clean again no matter where I stay - the carpet was relatively new and did not have stains - there was no hair on floors etc. The sheets were clean and fresh as I inspect the beds as soon as I arrive at any hotel. No sign of bed bugs and I looked all over the bed and box spring etc. I never use the draws at any hotel and do not allow my bags to sit on the floors. Never noticed animals in the garbage they seemed to pick it up quite regularly. We were in an end unit so didn't notice much noise at all. The kitchen was well stocked and we were provided with complimentary soap, garbage bags, toilet paper, papertowel etc. As I knew this was a condo resort I also packed extra of these other things as well so as not to be charged if we ran out. The point is to remember that this is a condo resort so it is like renting a home or condo you still need to provide some things for yourself. There were plenty of towels and I had no problem doing laundry as I had only packed enough clothes for 5 days - I do laundry even when I am camping so it is no problem for me. The people who complain about no room service amazes me as this is not a hotel it is a condo resort - you are provided with amenities not room service. It you want that then you should stay at a luxury hotel. I was actually surprised by the the quality of the appliances in the kitchen, while the couch may not be the most comfortable it was clean. The indoor pool was not functioning so we were able to use the pool at the sister resort just down the road which was lovely. We had no pressure sales pitch actually no pitch at all and we are not owners. I was provided with an RCI certificate as a gift from my boss. The resort staff was helpfull and very friendly. As a matter of fact I injured myself on the mini putt course. It was my own fault and I was cleaning my knee in the bathroom at the games building and one of the staff came in noticed what I was doing and immediately asked if I was ok and went and got me bandaids and anticeptic wipes. As well she reported the injury to her boss - who then called the security staff to have someone take an incident report. I felt it was not necessary for them to do this as I had only scraped my knee. Later when I was back in my room - the manager telephoned to ask if I was ok and had I suffered anything more than scraping my knee - he also wanted to know if I needed to see a dr. or go to the local emergency as they would take me if needed. I was also asked the same thing by the security staff. They went above and beyond what was needed for a scraped knee. We did have an issue with our telephone and also a remote. When we called for maintenance - we spoke directly to someone and another person arrived at our room quickly. He replaced the cord on our telephone and figured out the remote problem - turns out the remote from the living room had got mixed up with the remote in the second bedroom. He didn't complain that we had called him for something so trivial and while he was there my husband asked him about the air conditioning unit as it was not working that well. He immediately took a look at it and then went outside to check on something out there. He explained that it was early in the season and they were having unusually warm weather for march so the air conditioning units were not completely ready for the warm weather as yet. What ever he did it worked and the air conditioner worked much better after that. The grounds at this resort were beautiful and well maintained and games rooms etc very clean. Did not have any issues with any staff as they were all friendly and they were always around. We travelled 12 hours from Canada to get to this resort and we were very pleased with our stay and location. We actually plan to stay again next spring.

The only downside was waiting in another line at check-in to receive the parking pass and before receiving had to listen to speech about signing up for a sales pitch. The unit was very nice and kitchen was stocked with everything needed, the grounds were beautiful. The unit had free wi-fi. My son that visited for a few days enjoyed the game room with unlimited play at no cost. I guess the $35 fee at check in was a reason, but it was well worth it. They also have a theatre on site and the pool was actually open the end of October. Would definitely recommend to others. I had contacted before check-in date to request bottom floor and was accommodated.

We stayed in a two bedroom unit close to the tennis courts and activity center. Our unit was clean and spacious and the beds were comfortable. The check in staff were pleasant and quick and we arrived very late - 11:30pm The location was excellent -very close to Williamsburg Historical area and Jamestown and Hwy 64 and 60. We were also within walking distance to stores and some restaurants and a very short drive to all the restaurants. The indoor pool was large and warm and there were 3 outdoor pools 1 for small children, 1 for adults and a large one for everyone. There was a hot tub, which had an adults only time in the evening. You do have to pay a $5 / day/ room activity fee, but this allowed for access to everything, including printing, nice large pool towels and games. I didn't mind this because it was only $30 extra and my boys definately used both games rooms. We ventured out each day to see the sites and there were many. It was only a short drive to the Living Virginia museum and First Landings State park, the Marine Aquarium and beautiful beaches. The resort offers a bus trip to Washington to see the sites every Thursday, which is also very good. The kitchen had everything to prepare meals and there was a grocery store near by. We also got take out chinese from a tiny place near the Goodwill store and it was excellent and cheap. Each unit has a washer and dryer and large fridge. Bring coffee, tea, milk and sugar for your mornings, because they only provide enough for two mornings, which is fair enough. We had not one complaint and enjoyed our holiday and the place that you stay can make or break a holiday. Also you don't get housekeeping which you might at other places, so use your towels with this in mind, there was a vacuum and broom for tidying.