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Country Inn & Suites By Carlson, Williamsburg Historic Area: Traveler Reviews

2.5 of 5
400 Bypass Road, Williamsburg, VA 23185
Hotel amenities
Country Inn & Suites By Carlson, Williamsburg Historic Area
Ranked #16 of 81 hotels in Williamsburg
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225 reviews from our community

Traveler rating
    95
    77
    23
    20
    10
See reviews for
Families
104
 
Couples
66
 
Solo
4
 
Business
6
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Holderness, New Hampshire
Top Contributor
74 reviews 74 reviews
16 hotel reviews
Reviews in 36 cities Reviews in 36 cities
37 helpful votes 37 helpful votes
“Clean, comfortable, affordable hotel”
5 of 5 stars Reviewed December 19, 2012 via mobile

My husband and I stayed here for two nights while visiting Colonial Williamsburg. Great location for touring Williamsburg. We booked on line, saving money on an already very favorable rate. Staff member who checked us in was very friendly and helpful, even giving us a welcome bag with maps, guidebooks and snacks. Our room was clean, comfortable, and I really liked having two sinks in the room! We didn't use the exercise room, but it looked very nice. Breakfast each morning was generous and varied. WiFi was included throughout the facility and it was free. A very pleasant stay. Thanks, everyone, at The Country Inn & Suites!

Stayed December 2012, traveled as a couple
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Ask Busyinnkeepers about Country Inn & Suites By Carlson, Williamsburg Historic Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prairieville, Louisiana
1 review
“Great place to stay”
4 of 5 stars Reviewed December 16, 2012

My wife and I booked through Priceline. The hotel was much more than we expected and very affordable. I would have to rate it 4 1/2 out of 5. The staff was very courteous and helpful. The room was clean and comfortable. The breakfast was very good and the eating area clean. Fresh baked cookies were at the front desk every evening...this made all 32 of my sweet teeth happy. You can bet that I'll stay here again if ever in Williamsburg.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Keith D about Country Inn & Suites By Carlson, Williamsburg Historic Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review
December 19, 2012
Dear Keith D,

Thank you for telling us about your stay with us. We appreciate all of your commetns about the stay. We are so glad that you stayed with us and that we could accommodate you. We strive as a hotel to provide a clean , safe, and comfortable place to stay. We hope you will consider us again in the future.

Sincerely,
Country Inn & Suties Williamsburg Historic Area
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunnyvale, California
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“great deal”
5 of 5 stars Reviewed December 4, 2012

We stayed a couple of nights here during our visit to Williamsberg and loved the hotel. We booked it using hotwire.com and got an incredible deal. We were even upgraded to a suite, which was in perfect condition and was huge for the two of us! The morning breakfast was delicious. I would love to stay here again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lisa_sunnyvale about Country Inn & Suites By Carlson, Williamsburg Historic Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review
December 6, 2012
Dear Lisa_sunnyvale,

Thank you for telling us about your stay with us. We appreciate all of your comments about the hotel. We will pass them on to our staff. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for mentioning our breakfast. We are always trying to make this service better. Thank you so much for staying with us. We hope you will stay with us again in the future.

Sincerely,
Country Inn & Suites Williamsburg Historic Area
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dover de
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Wonderful hotel”
5 of 5 stars Reviewed December 1, 2012

Have stayed here many times and it is still the best value in the area. The rooms are always clean and spacious. We had the two room suite and thoroughly enjoyed it. The breakfast changes daily and is filling and delicious. The hotel is in a perfect location for everything in Williamsburg. Have recommended to everyone i know.

Room Tip: All rooms are quiet, but the two room suites are the best.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by johnchris46 for Williamsburg
Ask johnchris46 about Country Inn & Suites By Carlson, Williamsburg Historic Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review
December 6, 2012
Dear johnchris46,

Thank you for telling us about your stay with us. We appreciate all of your comments about the hotel. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We are so glad that we could accommodate you. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Country Inn & Suites Williamsburg Historic Area
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Try somewhere else”
2 of 5 stars Reviewed November 28, 2012

Old beat up furniture, stains on tile of bathroom floor, tv channels not working.

I switched rooms to no avail. I even left hotel after prepaying on Hotwire, stayed close by at another chain for cheaper. Just not a warm and fuzzy feeling staying here. When I asked them about the tv not working, I was told the whole area was out. I called 2 hotels within a couple blocks, all tv's working.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask woodinva about Country Inn & Suites By Carlson, Williamsburg Historic Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMPHotels, Manager at Country Inn & Suites By Carlson, Williamsburg Historic Area, responded to this review
November 30, 2012
Dear Woodinva,

Thank you for sharing your experience with our hotel. We are sorry that you were not satisfied with your stay and moved to another hotel in the area. We first would like to thank you for your feedback regarding the furniture in your room. We are currently replacing all the furniture in the hotel. Overtime these things tend receive a lot of wear and tear. After you brought to our attention to the stains in the bathroom. The General Manager and Lead Houskeeper investigated this issue further and did not see the stains that you saw in the bathroom. If there were stains in the bathroom we would not let a guest stay there till the issue was resolved. Thank you also for your feedback regarding the HD in your room. There was an outage in the hotel that day. We are very sorry for that inconvenience. The tech was contacted regarding at this matter. At the time the tech was delayed fixing the issue. We appreciate all guest feedback regarding the hotel. We strive as a hotel to make all of our guests happy. In doing that we do what it takes, and in this case we have reached out to Hotwire to refund the money to you the guest to make this up to you. We are very sorry that you were not satisifed. We hope you would give us a second chance in the future.

Sincerely,
Country Inn & Suites Williamsburg
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Additional Information about Country Inn & Suites By Carlson, Williamsburg Historic Area

Also Known As:
Country Inn And Suites By Carlson, Williamsburg Historic Area
Country Inn & Suites By Carlson, Williamsburg Historic Area Hotel Williamsburg
Country Inn & Suites By Carlson, Williamsburg Historic Area Hotel
Country Inn Williamsburg
Country Inn Suite Williamsburg
Williamsburg Country Inn
Address: 400 Bypass Road, Williamsburg, VA 23185
Region: United States > Virginia > Williamsburg
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotels in Williamsburg
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
With its charming decor and comfortable amenities, the award-winning Country Inn & Suites Williamsburg hotel creates a welcoming atmosphere sure to please business and leisure travelers alike. Conveniently located near historic Williamsburg, Busch Gardens, Water Country USA, Jamestowne Settlement, Yorktown Victory Center and Williamsburg Winery, our hotel in Williamsburg, VA provides easy access to a wealth of attractions, restaurants and entertainment. In addition, we offer countless amenities, from indoor pool, Jacuzzi, brand new Fitness Center and complimentary hot breakfast, so you're sure to enjoy your stay. Be our guest at the Country Inn & Suites and see what sets us apart from other hotels in Williamsburg, Virginia. ... more   less 
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